SAP Business Analyst – Case & Records Management

Reposted 8 Days Ago
Be an Early Applicant
Cape Town, Western Cape, ZAF
In-Office
Mid level
Agency • Information Technology • Professional Services
The Role
As an SAP Business Analyst, you will analyze and design SAP solutions, map existing processes to SAP systems, conduct workshops, gather requirements, and document business processes using Visio and BPMN.
Summary Generated by Built In

We are looking for an experienced SAP Business Analyst to support the analysis, design, and delivery of SAP Case, Mobile, and e-Service solutions. Candidates with City of Cape Town Case & Records Management experience will have a strong advantage. Candidates based in Cape Town are strongly preferred.

Key Responsibilities

  • Review existing business processes and map them to SAP Case, Mobile, and e-Service solutions.

  • Conduct workshops with business and functional teams to gather and refine requirements.

  • Translate business needs into clear functional and non-functional requirements.

  • Document business processes in Visio and BPMN.

  • Ensure all business scenarios and documentation are complete.

  • Present TO-BE processes to stakeholders and obtain sign-off.

  • Document the project blueprint.

  • Work with developers and architects to support system design and integrations.

  • Participate in project meetings and ensure alignment with project timelines and quality standards.



Requirements

Technical Requirements

  • Understanding of SAP Case & Records Management.

  • Knowledge of SAP UI5 Portal and UI5 Mobile applications.

  • Understanding of system integrations, APIs, and data flows.



Skills Required

  • Experience in SAP Case & Records Management
  • Knowledge of SAP UI5 Portal and UI5 Mobile applications
  • Understanding of system integrations, APIs, and data flows
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The Company
0 Employees
Year Founded: 2013

What We Do

Sabenza IT is a niche recruitment company specializing in Information Technology, SAP, Finance, and Engineering roles, with over 23 years of experience.

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