Are you a seasoned Business Analyst with deep expertise in order-to-cash processes and enterprise systems? EROAD is seeking a strategic BA to join our Enterprise Systems team and play a key role in our global Salesforce transformation. While prior Salesforce experience is a bonus, it’s not required — what matters most is your ability to analyze complex business problems, design scalable solutions, and bring clarity to cross-functional delivery. This is a unique opportunity to gain hands-on experience with Salesforce Revenue Cloud while driving meaningful change across our ERP and CRM landscape.
About the Role
As a Business Analyst specializing in Order to Cash, you will:
Lead the discovery, documentation, and delivery of scalable solutions that support our Salesforce Revenue Cloud implementation.
Partner with stakeholders across Sales, Finance, and Customer Success to translate business needs into actionable insights and robust system designs.
Identify gaps, inconsistencies, and opportunities for improvement across ERP, CRM, and quote-to-cash processes.
Define and validate functional requirements, ensuring alignment with business value and technical feasibility.
Triage and manage user requests via Jira, troubleshoot issues, and guide resolution paths.
Facilitate UAT planning and execution, ensuring solutions meet business expectations.
Support change management, training, and adoption strategies to maximize impact.
Provide continuous feedback and status updates to stakeholders and delivery teams.
Operate within SAFe / Agile frameworks, driving agile maturity and delivery excellence.
What You’ll Bring
We’re looking for someone with:
4+ years’ experience in business analysis, ideally within large-scale transformation programs.
Deep expertise in order-to-cash processes, ERP, and CRM systems (Salesforce and Microsoft D365 preferred).
Proven ability to analyze complex business problems and design elegant, scalable solutions.
Strong stakeholder engagement and communication skills, with the ability to influence across all levels.
Experience in solution architecture within multinational environments.
Familiarity with AI tools and their application in business systems.
Proficiency in Agile delivery, Jira, and structured BA methodologies.
A collaborative mindset and a commitment to high-performance outcomes.
Strong documentation and organizational skills.
Why You’ll Love Working at EROAD
Be part of a high-impact transformation initiative using the latest Salesforce Revenue Cloud technology.
Work in a purpose-driven company focused on road safety and sustainability.
Collaborate with a passionate, cross-functional team in a dynamic and supportive environment.
Gain exposure to global systems and strategic enterprise architecture.
Enjoy flexible work arrangements and a culture that values innovation and continuous improvement.
Ready to Drive Change?
Apply now and help shape the future of EROAD’s enterprise systems.
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What We Do
EROAD develops technology solutions (products and services) that manage vehicle fleets, support regulatory compliance, improve driver safety and reduce the costs associated with driving. EROAD believes that every community deserves safer roads and the people who use the roads should influence the design, management and funding of transport networks.
