We're committed to bringing passion and customer focus to the business.
About the Role:
We are seeking a highly skilled Salesforce Developer with focused experience on Billing platform to enhance Avid’s webstore Business by implementing next generation solutions that help improve customer experience and increase Subscription user base. This individual will focus on eCommerce solution, platform services and Digital Subscription lifecycle management. The ideal candidate will have capability to take ownership and deep technical expertise in Salesforce development, hands-on experience with core Salesforce features, Billing Package, Order management, Invoice jobs and CPQ.
Responsibilities:
- Design and development of scalable Salesforce billing platform services, optimize Invoice Jobs and integrations with Payment Gateway
- Architect and implement solutions for Digital subscription lifecycle including Recurring billing, Renewals, upgrades, and cancellations
- Proactively Lead the effort to build and monitor Order processing, License provisioning, Asset creation and license deposit process flows
- Build and optimize recurring modules to manage all Subscription plans including monthly, annual, and usage-based billing
- Provide technical assistance to oversee Salesforce configuration, customization, and deployment activities
- Collaborate with Product owners to capture requirements and translate into technical designs and best-practice architecture.
- Enhance integrations with ERP systems (NetSuite & RevPro) via middleware platform, Workato
- Collaborate with Customer Service, Sales, eCommerce, Marketing, Finance, ERP and Product owners to design, develop and deploy periodic releases
- Participate in weekly release management of Salesforce config and customizations Sby leveraging CI/CD pipelines to ensure release integrity
- Support and maintain existing applications and drive continuous improvement initiatives
- Proactively monitor Recurring billing job performance, manage Subscription Renewal flows, data integrity across digital licensing platforms to ensure the platform is scalable and efficient
Qualifications:
- Bachelor’s degree in a Computer science or equivalent work experience.
- 4+ years of hands-on Salesforce experience, with at least 3+ years focused on implementing or enhancing Salesforce Billing Platform
- Experience with Triggers, Apex Classes, Batch Apex, Queueable, Future method, SOQL, LWC, Flows, REST APIs, Callouts, Platform Events, Data Modeling, Migration and exposure to CI/CD tools, GitHub
- Experience on Sales, Service cloud Omni, CPQ, Commerce cloud
- Working experience on Digital Licensing platforms is highly preferred
- Deep technical proficiency with Billing and CPQ modules, Product Parent and variant architecture, Pricing, Promotions, Invoices and Life cycle Asset management
- Strong understanding of Salesforce platform capabilities, Governor limits, and governance best practices
- Experience with Platform integrations with ERP (e.g., NetSuite) and other external tools is desired
- Excellent communication skills to lead the conversations Business owners, with the ability to translate complex technical concepts for non-technical stakeholders and lead requirement sessions
- Comfortable working in or overlapping with Eastern Time (New York/AMER) business hours
#LI-DNI
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- Bachelor's degree in Computer Science or equivalent work experience
- 4+ years hands-on Salesforce experience
- 3+ years focused on implementing or enhancing Salesforce Billing Platform
- Experience with Triggers, Apex Classes, Batch Apex, Queueable, Future methods, and SOQL
- Experience with LWC (Lightning Web Components), Flows, REST APIs, Callouts, and Platform Events
- Experience with Data Modeling, Data Migration, CI/CD tools and GitHub
- Experience with Sales Cloud, Service Cloud Omni, CPQ, and Commerce Cloud
- Deep technical proficiency with Billing and CPQ modules, product parent/variant architecture, pricing, promotions, invoices, and lifecycle asset management
- Strong understanding of Salesforce platform capabilities, Governor limits, and governance best practices
- Working experience on Digital Licensing platforms
- Experience with platform integrations with ERP systems (e.g., NetSuite) and external tools (e.g., Workato, RevPro)
- Excellent communication skills to translate technical concepts for non-technical stakeholders and lead requirement sessions
- Comfortable working in or overlapping with Eastern Time (New York/AMER) business hours
What We Do
We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best. We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.
