As a Trading Services Associate I within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.
Job responsibilities
- Actively participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.
- Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.
- Manage all trade exceptions end-to-end, driving them to closure.
- Deliver best-in-class BAU execution; publish weekly KPIs/KRIs, analyze deviations from targets, and ensure follow-up on all aging items.
- Partner with associates to maintain regular communication with partner locations.
- Play a key role in audit reviews and control checks.
- Assist with preparing and implementing Business Continuity Plans.
- Perform process research and investigations using the appropriate operational systems.
- Clearly explain product features and benefits.
Required Qualifications, Skills and Capabilities:
- Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.
- Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.
- Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.
- Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.
- Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.
- This role requires working the North America (NA) / US shift.
Preferred Qualifications, Skills and Capabilities:
- Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
- Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
- Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Baseline knowledge or equivalent expertise in trading services, including order execution and trade settlement
- Ability to apply automation technologies in a trading environment for process optimization
- Change management skills to facilitate smooth transitions and minimize disruption
- Developing data analysis and technology literacy skills, with ability to communicate data-driven insights
- Ability to develop internal stakeholder relationships and drive mutually beneficial outcomes
- Ability to work the North America/US shift
- Comprehensive understanding of financial markets, trading instruments, and trading processes
- Experience in order execution, trade processing, risk monitoring, or finance industry operations
- Relationship-building, influencing, conflict management, written, oral, and interpersonal communication skills
- Presentation and negotiation skills, innovative mindset, continuous improvement focus, and team flexibility
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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