Salesforce Marketing Cloud Consultant/Administrator

In the role of Salesforce Marketing Cloud Consultant / Administrator in the Commercial Enablement team, you will contribute to our purpose of Bringing People Closer. You will ensure the stability, reliability, and continuous improvement of our Salesforce ecosystem, supporting data-driven engagement with resellers, Hearing Care Professionals, and end customers.

You will focus on platform operations, maintenance, system health, and reliable data availability across Salesforce (SFDC) and Marketing Cloud environments, working within an established technical architecture and agile setup.

The team you will be part of:
You will join the Commercial Enablement team supporting GN’s global Salesforce ecosystem. The team works across business and IT, enabling digital and data-driven customer engagement in a fast-evolving med-tech environment.

Our culture is collaborative, solution-focused, and founded on effective cross-functional partnerships. We work closely with architects, developers, DevOps specialists, marketers, and product owners. We aspire to maintain a stable, scalable platform while continuously improving how we leverage Salesforce technologies to create business value.

Your contribution is appreciated, and you will:

• Own and maintain the operational health of Salesforce (SFDC) and Marketing Cloud environments

 • Support platform maintenance, configuration updates, and coordination of upgrades

 • Manage DNS configuration and email authentication related to Marketing Cloud to ensure stable deliverability and compliance

 • Administer user access and permissions across Salesforce environments

 • Monitor and support stable data flows and synchronization between systems

 • Act as a binding link between SFDC and Marketing Cloud teams, ensuring alignment and coordination of changes

 • Maintain integrations and work with developers and architects to diagnose and resolve issues

 • Coordinate with Salesforce Support and external vendors on platform-related matters

 • Provide advanced user support and maintain operational documentation

 • Contribute to the continuous improvement of platform governance and processes

To perform well in the role, we imagine that you:

• Have an educational background in IT, business, marketing technology, or a related field (or equivalent practical experience)

 • Have solid experience working with Salesforce (SFDC) and Salesforce Marketing Cloud in an administrative or platform support capacity

 • Are comfortable building and maintaining transactional email flows and templates, including dynamic and personalized content

 • Understand data integrations and have familiarity with SQL, APIs, AMPscript, or Marketing Cloud Connect

 • Are familiar with DNS configuration and email authentication concepts related to Marketing Cloud deliverability

 • Communicate clearly and work effectively with both technical and non-technical stakeholders

 • Enjoy collaborating across functions in an agile setup

 • It is beneficial to hold Salesforce certifications such as Marketing Cloud Email Specialist, Marketing Cloud Consultant, or Salesforce Administrator

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration creates the most value, and to be present when it matters most for the team and our stakeholders.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you believe you have relevant and transferable experience. We highly value curiosity, accountability, and a mindset aligned with our core values to support both your development and the broader GN organization.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

If you have any special requirements for the interview, please inform the Hiring Manager when accepting the invitation.

How to apply?

Use the ‘APPLY’ link. Applications are assessed on a continuous basis, so don’t wait to send yours.

On a time crunch?

Feel free to submit your up-to-date CV, including a few sentences outlining your motivation — quick and easy.
 

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss to overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

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