Jobs at GN Group

Manage sales performance for an assigned territory or customer accounts, achieve sales targets, grow actively buying customers, and handle territory planning and customer relationship management. Provide product expertise and hands-on support, analyze customers and business opportunities, coordinate marketing support, and complete CRM reporting and administrative tasks.

Provides Tier 1 technical and product support to B2C customers through phone, email, and live chat. Documents interactions in ticketing and CRM systems, educates customers, resolves issues, evaluates products and software, and delivers empathetic customer experiences. Requires customer support experience, technical knowledge of mobile devices, apps, and Bluetooth technology, strong communication in English and Hindi, conflict-resolution skills, and proficiency with Microsoft Office and CRM tools.

Manage U.S. employee benefits programs, including health, welfare, retirement, leave, enrollment, compliance, audits, vendor relationships, budgets, and employee support. Partner with global compensation teams to analyze market data, administer salary structures, support annual compensation processes, and provide pay guidance. Collaborate with Legal, Finance, Payroll, P&C, Communications, and external vendors while supporting mergers, acquisitions, and benefits-related reporting.

Provides day-to-day HR support for a 500+ employee, multi-shift operations division. Responsibilities include onboarding and offboarding, employee relations, performance management, policy guidance, HR systems administration, job description maintenance, workforce planning, compliance, HR projects, and manager partnership. The role is onsite three days weekly with remote flexibility on Mondays and Fridays and requires occasional travel and work outside regular hours.

Leads Benelux sales and training teams to achieve revenue, market share, and profitability goals. Builds strategic customer, audiology practice, distributor, and partner relationships; manages forecasting and pipeline health; delivers training and enablement; coordinates launches and campaigns; improves processes and budgets; and shares market insights across the region.

Leads product cybersecurity for GN Hearing by setting strategy, policies, processes, and regulatory direction. Manages three cybersecurity architects and facilitates a cross-functional Cybersecurity Center of Excellence. Advises development teams on secure software development and vulnerability management, monitors implementation and risks, supports audits and compliance evidence, and coordinates vulnerability disclosure and security incident handling across product teams and markets.

Monitor and maintain global network infrastructure, including LAN/WAN, Wi-Fi, firewalls, VPNs, and cloud connectivity. Investigate incidents, troubleshoot connectivity issues, support service requests, perform root cause analysis, and participate in on-call rotations. Maintain monitoring tools, reports, and technical documentation. Support patching, access audits, vulnerability monitoring, security compliance, and infrastructure optimization initiatives in collaboration with IT and security teams.

Design and facilitate AI training, workshops, and hackathons for engineers and developers. Gather developer feedback, map workflows, identify adoption barriers, evaluate AI tooling, define requirements, and build an internal community of practice through playbooks and practical guides. Translate technical needs into actionable improvements that increase enterprise AI adoption.

Design, build, deploy, and improve multi-step autonomous agents, generative AI tools, retrieval systems, machine-learning pipelines, and evaluation frameworks. Collaborate with engineering, data, and business teams to translate use cases into scalable, self-service AI capabilities. Assess emerging AI frameworks and open-source tools while managing solutions from concept through production deployment and ongoing monitoring.

Drive B2B revenue growth, market share, and brand visibility across an assigned territory. Manage sales targets, collections, high-value accounts, and channel partners while onboarding new clinics and hospital accounts. Execute localized marketing activations, screening camps, and community programs to generate demand. Analyze territory performance, competitor activity, pricing, and campaign ROI, using CRM systems for pipeline management, forecasting, and reporting.

Publishes, edits, and maintains global digital content across CMS platforms, ensuring accuracy, accessibility, brand consistency, and quality. Supports product launches, content requests, translation workflows in LILT, market localization, and CMS issue resolution. Performs pre- and post-publication quality assurance, including checking links, assets, functionality, and formatting. Collaborates with product, marketing, and international teams across time zones.

Manages sales activities and team performance. The provided job description contains no additional responsibilities or qualification details.

Process supplier invoices and credit notes, perform PO and non-PO invoice verification and three-way matching, maintain vendor accounts, complete reconciliations, resolve discrepancies, prepare reports, support month-end activities, and identify AP process improvements while ensuring VAT, accounting, compliance, and internal control requirements are met.

Operate and monitor global network infrastructure, respond to incidents, manage patches and service requests, maintain documentation, collaborate on projects and improvements, and provide 24/7 rotational on-call support to ensure high availability and performance.

Lead mobile QA efforts for the Jabra Enhance Select app: design and execute test plans, create and run test cases for iOS and Android, track and verify defects, report quality status, and collaborate with product, design, and engineering to ensure reliable releases.

Manage end-to-end fixed asset and project accounting: asset creation, capitalization, transfers, retirements, CWIP, depreciation runs, reconciliations, impairment assessments, and month-end close. Maintain Fixed Asset Register, liaise with asset owners and stakeholders, support audits, and drive process improvements across multiple geographies using ERP systems and Excel.

Manages a Fixed Assets and Projects accounting team within a global finance operations organization. Responsibilities include overseeing fixed asset lifecycle accounting, CWIP and capitalization, depreciation, transfers, disposals, month-end close, asset register accuracy, ageing reviews, impairment analysis, and process controls. The role also develops team members, coordinates stakeholders across countries and functions, and ensures timely, accurate, compliant delivery.

Provides remote audiological, product, and technical support to customers and sales teams across Australia and New Zealand. Responsibilities include delivering product, sales, and audiology training; supporting hearing aid fittings, connectivity, and software; identifying sales opportunities; managing online training schedules; monitoring competitors; and presenting webinars and seminars. Requires a qualified Audiologist or Audiometrist with clinical and industry experience.

Drive the global People & Culture AI and automation roadmap, identify and prioritize use cases, strengthen HR processes and data foundations, build business cases, and lead transformation initiatives through implementation and adoption. Evaluate Workday and other HCM capabilities, advise on technology and vendor choices, and support responsible AI governance, privacy, security, and regulatory readiness. Engage stakeholders, facilitate change, and translate HR, technology, data, and employee experience needs into scalable solutions.

Lead and execute verification for embedded firmware: specify, plan, automate and run tests for signal processing algorithms, wireless protocols and OS. Improve test automation, tools and environments, report findings to developers, and ensure compliance with internal standards and regulations.