hammerjack is an innovative Australian company that specialises in offering top-tier skilled professionals in various fields, including but not limited to Administration, Finance and Accounting, IT Programming, Engineering, Sales and Marketing, and many others.
Whether you prefer a hybrid or work-from-home setup or the full office experience, hammerjack provides all employees with the opportunity to enjoy the benefits of an eco-friendly workplace, a playroom, free meals, and unlimited access to a built-in bar stocked with drinks and snacks.
It's a place where professionals are inspired to advance and innovate, adapting to the "new normal" of today's world.
What’s in it for you?
- Competitive Salary
- Flexible work setup (Hybrid work arrangement)
- Retention Bonus (Up to Php 100,000)
- Health Coverage for you and one of your qualified dependents on Day 1
- Day shift (AU Time zone) + Fixed Weekends Off
- Paid Time Offs - can be converted into cash
- Government Mandated Benefits – 13th-month pay.
- Group Life Insurance
Additional Perks and Benefits:
- Work from Home Equipment Provided
- Free Access to Bar (Unli Premium Coffee, Soda, Tea, and Booze)
- Free Meal every Wednesday
- Monthly Employee Engagement activities
- Wellness Programs
- Townhall Events
- Christmas Events, Year-end Parties
- Outings
- Team Building
- Acoustic Jamming Sessions
ABOUT THE CLIENT
We are a diverse team that loves our work and we collaborate and inspire each other to deliver creative solutions that make our customers successful.
We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. We care about doing honest business that is good for not just customers but families, communities, and the planet. Our staff continuously look for a better way and drive quality into everything they do.
JOB OVERVIEW
Functional consultants provide advice and support to businesses about technology that can perform critical tasks and processes. They recommend and configure technology-based solutions to address a client or organization’s business needs.
These consultants commonly represent a specific brand or product line or specialize in a particular type of technology. They gather information from the client to determine their challenges and priorities and then recommend programs or systems that would be beneficial to their business.
As a Salesforce Consultant you will work to help organisations meet their missions by driving client-specific implementation as well as ongoing system improvements on the Salesforce platform. You will need to understand the business requirements to provide help with implementation, or improving productivity and results from an existing Salesforce deployment.
Stakeholder management is a critical component to this role especially when it comes to understanding business needs, partnering with various team members to implement projects, and training and support.
DUTIES AND RESPONSIBILITIES
- Conducting thorough analysis and gathering information to understand the needs and challenges of the company.
- Working closely with company employees and stakeholders to gain insights into the existing processes and systems.
- Identifying areas for improvement and proposing strategies and solutions to address those areas.
- Developing and documenting detailed plans for implementing changes, including recommending software systems or workflow redesign.
- Configure Salesforce features to support clients’ business requirements according to the organisations’ expertise and skills.
- Contribute to configuration and build of the Salesforce data models to help support business requirements.
- Support the delivery of workshops to identify client needs leading to scoping project proposals.
- Provide expertise during pre-sales in order to provide technical solutions and develop and review proposals.
- Deliver the configuration, quality assurance, testing, and deployment of Salesforce solutions.
- Performs other duties as assigned.
QUALIFICATIONS
- Bachelors’ Degree in Information Technology or relevant courses
- At least 3-4 years of experience as Functional Consultant using Salesforce
- Background in workflow configuration
- Experience in project delivery role
- Prior experience in Implementation, Upgrade and Support
Top Skills
What We Do
Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.
