Salesforce DevOps Engineer
About Ringcentral
RingCentral is a prominent global innovator in cloud communication and collaboration solutions. We are deeply committed to Artificial Intelligence (AI), leveraging it to enhance customer experiences, streamline operations, and uncover new insights across our product portfolio. This strategic emphasis on AI drives efficiency, fosters innovation, and secures our competitive advantage.
Job Description:
We're looking for a skilled Salesforce experienced DevOps Engineer to join our QTC Development Team. The ideal candidate will be responsible for designing, implementing, and maintaining the infrastructure and CI/CD pipelines that support our Salesforce platform and other applications. You will work closely with development and operations teams to ensure seamless code integration, deployment, and system scalability.
What You'll Do:
Release Management: Plan, coordinate, and execute Salesforce releases, ensuring timely and quality delivery.
Deployment Automation: Develop and maintain deployment scripts and tools to automate the release process.
Version Control: Manage and maintain version control systems, ensuring proper branching and merging strategies.
Environment Management: Oversee the setup and configuration of Salesforce environments (Development, QA, Staging, Production) to ensure optimal performance and availability.
Collaboration: Work closely with developers, QA teams, and product managers to gather requirements and address release-related issues.
Quality Assurance: Thoroughly test and validate release packages to ensure functionality, performance, and security compliance.
Documentation: Create and maintain comprehensive documentation for release processes, procedures, and best practices.
Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and reliability in release management.
Security Compliance: Ensure compliance with security, regulatory, and operational processes throughout the development and deployment lifecycle.
Manage and optimize CI/CD pipelines using GitLab, Jenkins, and Docker.
Oversee the deployment, scaling, and management of applications on Kubernetes.
Troubleshoot issues and continuously improve deployment processes. Ensure excellent test class coverage for deployments.
Hands-on experience in initiating sandbox refreshes and performing post-refresh activities
Required Qualifications
10+ years of experience in Salesforce development, release management, or DevOps.
Salesforce Expertise: In-depth knowledge of the Salesforce platform, including Apex, Visualforce, Lightning, and Salesforce release cycles.
Tools Proficiency: Experience with CI/CD tools (e.g., Jenkins, Git) and version control systems (e.g., Git).
Problem-Solving Skills: Strong analytical and troubleshooting skills, with the ability to work under pressure and meet tight deadlines.
Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
Certifications: Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce PD1) are a plus.
Hands-on experience with GitLab, Jenkins, Docker, and Kubernetes.
Experience using Java, JavaScript, Ruby, Shell scripts for creation of new Jenkins Job or maintaining existing one.
Hands-on experience with Salesforce development environments and deployment processes and troubleshooting.
Experience:
Salesforce Development and Deployment (Required)
CI/CD Set up and Automation.
Jenkins Scripting (Groovy) - (Required)
Kubernetes: 1 year (Preferred)
What we offer:
• Mediclaim Benefits
• Paid Holidays
• Casual/Sick Leave
• Privilege Leave
• Bereavement Leave
• Maternity Leave
• Paternity Leave
• Wellness Coaching
• Employee Referral Bonus
• Professional Development AllowancesAbout RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.
RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- 10+ years of experience in Salesforce development, release management, or DevOps.
- In-depth knowledge of the Salesforce platform, including Apex, Visualforce, Lightning, and Salesforce release cycles.
- Experience with CI/CD tools and version control systems (Jenkins, Git, GitLab).
- Jenkins scripting (Groovy).
- Hands-on experience with GitLab, Jenkins, Docker, and Kubernetes.
- Experience using Java, JavaScript, Ruby, and Shell scripts for creating or maintaining Jenkins jobs.
- Salesforce development environments, deployment processes, sandbox refreshes, and post-refresh activities.
- Strong analytical and troubleshooting skills; ability to work under pressure and meet tight deadlines.
- Excellent verbal and written communication skills.
- Salesforce certifications (Salesforce Administrator, Advanced Administrator, PD1).
- Kubernetes: 1 year of experience.
RingCentral Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RingCentral and has not been reviewed or approved by RingCentral.
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Parental & Family Support — Parental leave is described as 16 weeks for both primary and secondary caregivers in the U.S., with added supports like backup care and fertility benefits available. Programs such as Care.com resources and Rethink extend family assistance beyond leave.
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Healthcare Strength — Health coverage includes multiple medical, dental, and vision plan options alongside disability and life insurance, plus wellness resources like Headspace and TaskHuman. Onsite/virtual fitness and other wellbeing offerings further expand the health package.
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Equity Value & Accessibility — Equity grants are common and an employee stock purchase plan with a discount is available. These ownership programs complement base pay across many roles.
RingCentral Insights
What We Do
RingCentral is a global leader in AI-powered trusted business communications, contact center, revenue intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes.
Why Work With Us
Innovation isn't just a buzzword—it's the core and heart of everything we do. We believe that groundbreaking ideas emerge from every corner of our organization. Our biggest strength? We are not all the same. At RingCentral, our commitment to fostering a culture of curiosity and inclusivity is what sets us apart.
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