Salesforce Developer

About the Job

Red Hat Salesforce PRM (Partner Relationship Management) team is looking for a Salesforce Developer to join us in Pune, India. In this role, you will have systems responsibility for building customizations for Salesforce Sales Cloud and Experience Cloud. You should have the ability to understand the practical needs of the business and translate them into technical solutions focused on efficiency, scalability, and ease of use. As a Salesforce Developer, you’ll work as part of a scrum team to complete configuration and development work, as well as define end-to-end process implementation strategies. This role has a high visibility within IT and our business stakeholder teams.

What will you do

• Work with the sales, operations, legal, finance, and product teams and elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, cases, scenarios, data analysis, and task and workflow analysis

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests and wants from the underlying, true business needs

• Be responsible for the configuration or development of system changes in Salesforce

• Understand the data model related to Salesforce Sales Cloud and Experience Cloud

• Ensure solutions are portable so they can be promoted to additional environments, including production, by an automated deployment pipeline

• Meet team standards for solution design, code, configuration, testing, and quality

• Participate in peer reviews to provide and receive constructive feedback

• Work as part of a scrum team as well as on your own with minimal supervision

• Work with other technical teams to build integrated solutions

• Support and troubleshoot integration issues

What will you bring

• 5+ years of Salesforce consulting or Salesforce implementation experience

• 2+ years of experience with Salesforce Lightning and Apex

• Experience building Lighting Components (Aura or LWC)

• Experience implementing the Salesforce Loyalty Management feature

• Experience building and customizing Digital Experience sites for external users (Salesforce Experience Cloud)

• Working knowledge of at least one of the following Source Code Management (SCM) technologies or similar: GitHub, Bitbucket, git

• Knowledge of the Salesforce security model (data sharing and visibility, object and field security, etc) as it pertains to both internal and external users

• Bachelor’s degree

• Knowledge of how to develop and deploy solutions

• Comfortable building and demonstrating prototypes in Salesforce

• Ability to understand and troubleshoot implemented code

• Ability to understand an implemented architecture and deliver on technical specifications

• Ability to accurately scope, plan, and estimate the level of effort for tasks, with an appropriate balance of risk and effort

• Good understanding of object-oriented technologies to develop software applications

• Ability to work on your own and manage multiple-task assignments

• Outstanding written and verbal communication skills, including presentation skills

• Excellent problem-solving and troubleshooting skills with the ability to exercise mature judgment

The following are considered a plus:

• Experience with Salesforce CPQ, Rebates Management

• Experience with the deployment of Salesforce metadata using the Salesforce Command Line Interface (CLI)

• Experience using Salesforce Scratch Orgs for Salesforce development

• Experience with DevOps automation using one of the following or equivalent: GitHub Actions, Azure DevOps, Jenkins

• Experience with at least one commercial Salesforce DevOps tool: Copado, Flosum, Gearset, AutoRABIT, or equivalent

• Knowledge of document generation functionality and eSignature

• Advanced degree in the area of specialization

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
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