Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.
This opportunity is with our Operating Company Harrier who provides the Ignition platform, a leading customer retention and engagement product for the automotive industry. The platform helps dealerships automate workflows, strengthen customer relationships, and improve their marketing and service retention programs across Australia and New Zealand, working with major dealership groups and OEMs.
You'll be based remotely and will be and reporting to the Chief Information Officer. Day to day you'll work closely with our Salesforce Engineers, AI and Data team, Integration Engineers, QA, and Product so being a strong collaborator is just as important as your technical skills.
Right now, Harrier is investing heavily in modernising the Ignition platform and we're looking for someone who can manage cleaning up technical debt, tightening up security, improving how we test and deploy, and setting the standard for how we build going forward. At the same time, there are some really exciting new things on the horizon: AI integration, two-way SMS, AgentForce, and new dealer-facing features and you'll play a key role in making sure the platform is ready for all of it.
What You'll Do- Evolve and strengthen the platform – Build on our existing Salesforce foundation by uplifting code quality, refining bulk‑data handling patterns, modernising legacy implementations where appropriate, and ensuring the platform continues to scale as the business grows.
- Maintain strong security and governance – Ensure data access and sharing models remain robust and compliant with privacy obligations, and define clear, consistent standards to guide future development
- Set the technical direction – Define how we build on Salesforce from coding standards and trigger patterns to how we integrate with other systems and make sure the whole team is working to the same playbook.
- Tackle technical debt – Own an ongoing programme of improvement, tracking where the platform needs attention and carving out space each release to make things better.
- Strengthen our deployment process – Manage the quality checks in our CI/CD pipeline so that problems get caught early and good practices are baked in from the start.
- Enable new product features – Work with our AI and Data team to make sure Salesforce is ready for what's coming next, including AI tools, high-volume processing, and new integrations.
- Significant hands-on experience with Salesforce in a senior or lead role.
- Deep expertise in Apex triggers, batch classes, async processing and a strong grasp of how to build things that scale without hitting limits.
- Experience cleaning up Salesforce codebases and making them production-ready.
- A solid understanding of Salesforce security, including how sharing rules, field-level security, and permissions work in practice.
- Proven experience integrating Salesforce with other systems using REST/SOAP APIs, Platform Events, and async patterns.
- Confidence with Lightning Web Components and modern Salesforce development approaches.
- The ability to explain technical decisions clearly to people who aren't engineers.
- Salesforce certifications such as Platform Developer II, Application Architect, or Technical Architect.
- Experience with AgentForce, Einstein, or Data Cloud.
- Familiarity with Salesforce DevOps tools like Copado, Gearset, or GitHub Actions.
- A background in automotive, CRM, or subscription SaaS products.
- Experience with Marketing Cloud or dealer/partner portal development.
- Knowledge of integration tools like MuleSoft or Jitterbit.
This is a great opportunity for someone who loves getting into the detail, takes pride in building things properly, and wants to make a real difference to a platform that's used by hundreds of automotive dealerships across Australia and New Zealand. If that sounds like you, we'd love to hear from you.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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Protect yourself by following these steps:
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Skills Required
- Significant hands-on experience with Salesforce in a senior or lead role.
- Deep expertise in Apex triggers, batch classes, async processing.
- Experience cleaning up Salesforce codebases and making them production-ready.
- Solid understanding of Salesforce security including sharing rules and permissions.
- Proven experience integrating Salesforce with other systems using REST/SOAP APIs.
- Confidence with Lightning Web Components and modern Salesforce development approaches.
- Ability to explain technical decisions clearly to non-engineers.
What We Do
Banyan Software provides the best permanent home for successful enterprise software businesses, their employees, and customers to preserve the legacy of founders, while helping grow the business into the future. We are on a mission to acquire, build and grow great software businesses that have dominant positions in niche markets all over the world. Today Banyan has over 750 employees throughout the US, Canada, UK, Europe, Australia and New Zealand. Founded in 2016 with permanent capital to preserve the legacy of founders, Banyan focuses on a buy, hold and grow for life strategy. For more information on Banyan Software, Inc. visit: http://www.banyansoftware.com What We Look For: - Great enterprise software businesses that have dominant positions in niche markets - We work with owners who are thinking about an exit today or further down the road - We are flexible and can be creative when we find a business that is a good fit - The businesses in the Banyan family all share a similar profile: - Annual revenues in excess of $2M-$30M - A high percentage of recurring revenue - Positive operating margins and cash flow - High customer retention and satisfaction - Happy and committed employees
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