Salesforce Analyst
Dallas, Texas
Build an Aviation Career You’re Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.
We are looking for a skilled Salesforce Analyst to support and manage our Salesforce environments at StandardAero. This role focuses on org administration, platform optimization, project coordination, user support, and maintaining system integrity and security.
What you'll do:
Salesforce Administration
- Manage overall Salesforce org health and platform performance.
- Oversee installed packages, upgrades, and compliance.
- Plan and prepare for quarterly Salesforce releases and product retirements.
- Ensure custom code and automations remain compliant.
- Monitor data quality, user activity, license usage, and security benchmarks.
- Reduce technical debt and review email audit logs.
Project & Development Support
- Lead Salesforce-related projects and manage schedules and deliverables.
- Gather requirements from business SMEs and review analysis and design (A&D) documentation.
- Coordinate the software development lifecycle, releases, and sandbox refreshes.
- Prioritize and manage developer workload.
User Support & Helpdesk
- Manage Jira service requests and maintain SLA performance.
- Provide Tier 1 support for key Salesforce users.
- Oversee onboarding/offboarding and review HR termination reports.
Back up & Recovery
- Manage backups for production and sandboxes.
- Investigate backup issues and re-authenticate after sandbox refreshes.
- Maintain and archive backup records.
Basic Qualifications:
- 2+ years of experience as a Salesforce Administrator, Analyst, or related role.
- Bachelor’s degree or equivalent professional experience.
- Strong understanding of Salesforce configuration, automation, and platform tools.
- Familiarity with SDLC, sandbox management, and release coordination.
- Strong problem-solving abilities and attention to detail.
- Willingness to travel domestically
- Strong interpersonal and communication skills, with the ability to build positive working relationships across teams.
Desired Skills:
- Experience with user support and IT service management tools (e.g., Jira).
- Salesforce Admin Certification.
Benefits that make life better:
- Comprehensive Healthcare
- 401(k) with 100% company match; up to 5% vested
- Paid Time Off starting on day one
- Bonus opportunities
- Health- & Dependent Care Flexible Spending Accounts
- Short- & Long-Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities
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About UsRaising the Standard of Excellence since 1911Top Skills
What We Do
StandardAero has become one of the aerospace industry’s largest independent maintenance, repair, and overhaul (MRO) providers. Our company’s success is the outgrowth of the synergistic merger of businesses with complementary specialties that have exponentially increased our capabilities and generated unprecedented customer commitment and value. StandardAero offers extensive MRO services and custom solutions for business aviation, commercial aviation, military, and industrial power customers. Nearly 6,600 professional, administrative and technical employees work in more than 50 major facilities worldwide, with additional strategically located regional service and support centers all across the globe. Services include MRO for aircraft and rotorcraft engines, auxiliary power units, components; airframe services including major alterations; FAA authorized avionics capabilities; comprehensive engineering services; and custom exterior and interior design, completion, and paint. We provide these capabilities through our network of specialized facilities and mobile service teams. StandardAero is owned by Carlyle, a global investment firm with deep industry expertise that deploys private capital across four business segments: Corporate Private Equity, Real Assets, Global Credit, and Investment Solutions.
