For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
As a Senior Business Analyst for Salesforce, you will play a pivotal role in bridging the gap between business needs and technical solutions. Each day starts with a stand-up meeting where you'll collaborate with product and development teams to ensure alignment of project milestones. You’ll work closely with stakeholders to gather and document business requirements for Sales Cloud and Salesforce CPQ initiatives. A large portion of your time will be spent analyzing data, optimizing workflows, and managing mini projects that drive the implementation forward. As an assisting Product Owner, you’ll prioritize backlogs, refine user stories, and coordinate with the project team to ensure successful delivery. Staying updated through Salesforce Trailhead certifications will be essential to enhance both your knowledge and the effectiveness of your contributions.
Position Location:
Remote, United States
Reports To:
Sr. Product Manager, Salesforce
What We’re Looking For:
Requirements:
Salesforce Certified Business Analyst required. Additional certifications like Salesforce Administrator, Salesforce Sales Cloud Consultant, or Salesforce CPQ Specialist are highly desirable.
5+ years of experience in business analysis, with at least 2+ years focused on Salesforce Sales Cloud and Salesforce CPQ
Bachelor’s degree in Business, Information Systems, or a related field (equivalent work experience is acceptable).
Additional skills:
Hands-on Salesforce expert with proven experience across Sales Cloud and CPQ, including configurations, workflows, automations, and reporting.
Strong analytical skills with the ability to assess complex data and business processes, recommending improvements.
Experience working within agile frameworks, including backlog grooming, sprint planning, and iterative feature delivery.
Proven ability to manage mini projects and coordinate with cross-functional teams, including developers, product managers, and project teams.
Unleash your potential: What you will be doing and owning:
Facilitate workshops and discovery sessions with stakeholders to gather and analyze business requirements for Salesforce solutions, particularly on Sales Cloud and CPQ, translating business needs into actionable solutions.
Oversee and manage mini projects that focus on Salesforce configurations, automations, and optimizations, ensuring alignment with broader business objectives.
Serve as an assisting Product Owner by defining user stories, writing acceptance criteria prioritizing backlogs, and participating in sprint planning with cross-functional teams.
Coordinate with the project team to ensure successful project delivery, managing timelines and stakeholder expectations.
Analyze and troubleshoot Salesforce system performance, identifying areas for improvement and optimization.
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals.
Stay up to date with Salesforce best practices and new features by maintaining relevant certifications through Salesforce Trailhead.
Interview Process:
Interview #1: Video Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)
Interview #4: Video interview with cross-functional partner (via MS Teams)
Interview #5 (Optional): Video interview with VP (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Skills Required
- Salesforce Certified Business Analyst
- 5+ years of experience in business analysis
- At least 2+ years focused on Salesforce Sales Cloud and Salesforce CPQ
- Bachelor's degree in Business, Information Systems, or related field
PAR Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PAR Technology and has not been reviewed or approved by PAR Technology.
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Leave & Time Off Breadth — Policies highlight unlimited PTO for many roles, paid holidays and sick time, and generous parental and family leave. Time-off flexibility is emphasized alongside hybrid/remote options.
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Retirement Support — Offerings include a 401(k) with company matching and access to retirement-oriented savings programs. Financial benefits are presented as part of a comprehensive total rewards package.
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Wellbeing & Lifestyle Benefits — The benefits suite includes medical, dental, and vision coverage, mental health support through an EAP, wellness days, and fitness/wellness reimbursements. Additional perks such as stipends, snacks, and flexible work arrangements support day-to-day wellbeing.
PAR Technology Insights
What We Do
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.
Why Work With Us
At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together. For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.
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