Salesforce Administrator

Where you’ll work:  Guatemala City, Guatemala 

Marketing at GoTo

At GoTo, our Marketing team shapes the company’s presence, voice, and vision—both inside GoTo and around the world. We use innovative, AI-driven insights and tools to connect with customers in meaningful ways and help grow our business. Here, creative problem-solving and fresh ideas are always encouraged and appreciated as we find new ways to share our story. Join our team, where your creativity and curiosity help us reach and inspire customers everywhere.

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Your Day to Day  

As a Salesforce Administrator, you would be working on: 

• Administer and Support Salesforce: Manage user accounts, permissions, roles, and security settings to ensure everyone has the right access and support within Salesforce Sales Cloud, Service Cloud, and CPQ.

• Configure and Enhance Salesforce Functionality: Build and maintain objects, fields, formulas, validation rules, approval flows, and more—enabling our teams to work efficiently and collaboratively.

• Enable Data-Driven Insights: Create, update, and share reports and dashboards that empower all team members to make informed decisions and track progress towards our goals.

• Collaborate Across Teams: Partner inclusively with stakeholders to gather requirements, document needs, and implement approved changes that streamline processes for everyone.

• User Support and Training: Onboard new users, provide ongoing training and documentation, and resolve any issues, ensuring every team member feels supported and confident using Salesforce. 

What We’re Looking For 
As a Salesforce Administrator, your background will look like: 

• Hands-On Salesforce Administration Experience: You have 1–2 years of experience in Salesforce administration, and are comfortable supporting diverse teams in a dynamic environment.

• Strong Analytical and Troubleshooting Skills: You bring curiosity and problem-solving ability to the table, ensuring all users get the best experience possible.

• Communication and Cross-Functional Collaboration: You excel in explaining technical concepts clearly and work inclusively with people across different departments and backgrounds.

• Experience Managing Multiple Priorities in a Fast-Paced Setting: You thrive on variety and are energized by scaling processes for future growth.

• Data Management & Integration Know-How: You’re familiar with extracting, inserting, and updating Salesforce data using API tools (like Data Loader or Workbench), and ideally have experience integrating marketing or sales tools.

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs

• Paid holidays, volunteer time off, and quarterly self-care days and no meeting days

• Tuition and reading reimbursement programs to support your continuous learning and professional growth

• Thrive Global Wellness Program, Confidential Employee Assistance Program (EAP)

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

At GoTo, diversity and inclusion are key to creating a thriving and dynamic work environment. Our team of GoGetters is driven to learn, explore, connect, and collaborate, valuing the unique perspectives that everyone brings to the table. We take pride in providing our employees with comprehensive benefits, wellness programs, recognition, and opportunities for learning and development worldwide. Our commitment to creating an inclusive space for everyone, regardless of gender, identity, or background, ensures that all team members can contribute to our success and thrive personally and professionally. Learn more.