Jobs at GoTo

Prepares state tax returns, payments, schedules, workpapers, and quarterly tax provision support. Responds to state tax notices, maintains audit-ready documentation, supports business license and annual filings, tracks sales tax exemption certificates, conducts tax research, and communicates tax conclusions. The role is part-time, remote in the US, and requires strong SALT knowledge, Excel skills, attention to detail, and independent follow-through.

Grow GoTo’s partner ecosystem in Mexico by recruiting, onboarding, activating, and developing B2B technology channel partners. Responsibilities include presenting the partner program, coordinating training, creating development plans, engaging partners through webinars and events, tracking activation progress, and using CRM and performance data to prioritize efforts. The role collaborates with regional sales managers, solution consultants, marketing, operations, and enablement teams.

Generate and qualify inbound and outbound sales opportunities, achieve monthly quotas, execute lead-generation campaigns, engage prospects by phone and online chat, analyze performance data, and collaborate with managers and teammates to improve sales execution and customer experiences.

Software engineering intern on the C3PO team, developing call-center routing, queue and agent-state management, and analytics features. Collaborates with experienced engineers, participates in code reviews, technical documentation, Agile ceremonies, deployments, and solution design. Requires current studies in computer science, engineering, or a related field, practical experience with at least one relevant programming language or framework, English and French proficiency, and full-time availability for a 40-hour-per-week internship.

Develop and own end-to-end microservice features for a micro-frontend platform, including APIs, asynchronous messaging, caching, data management, and testing. Lead architecture and design discussions, review code and APIs, build agentic coding tools using LLMs, collaborate across teams, and contribute to CI/CD, infrastructure as code, observability, and production incident response.

Create and present graphic design assets for advertising, marketing, social media, trade shows, corporate identity, storyboards, and omnichannel campaigns. Manage multiple projects, collaborate with creatives and stakeholders, apply generative AI tools strategically, and deliver high-quality work across channels and formats.

Design and own highly available, fault-tolerant, scalable architectures for AI-powered ITSM features. Build reliable systems around stochastic LLMs, evaluate cost and performance, develop reproducible testing harnesses, mentor engineers across teams, lead architecture decisions, investigate incidents, and improve AI engineering practices.

Processes phone number porting, purchasing, cancellations, account updates, and telecommunications feature configurations. Manages customer tickets and requests within established SLAs, troubleshoots service issues, coordinates with customers, carriers, and internal teams, and documents resolutions using Salesforce, Fusion, carrier portals, Slack, email, and related systems. Supports GoTo Connect and Grasshopper customers while maintaining timely communication and accurate case completion.

Build and grow GoTo’s channel business in India by developing strategic partner relationships with SIs, MSPs, VARs, distributors, and resellers. Create joint go-to-market programs, generate partner-sourced pipeline, support opportunity closure, enable partners, conduct forecasting and business reviews, and collaborate with direct sales teams to drive revenue.

Lead end-to-end development of secure, cloud-based remote management systems. Build and operate C#/.NET APIs, services, workers, and runners, while contributing to Azure infrastructure, data stores, observability, CI/CD, and TypeScript applications. Drive architecture, production ownership, security, incident response, and cross-team technical direction. Apply AI-native development practices using coding agents, MCP integrations, skills, plugins, and automation. Mentor engineers, review critical changes, resolve production issues, and deliver reliable distributed systems at scale.

Lead renewal forecasting and retention analysis for designated SaaS product lines. Build and validate churn and renewal models, reconcile retention data, deliver weekly pacing and monthly/quarterly reports, perform variance deep dives, and provide actionable recommendations to finance and retention leaders. Ensure reporting accuracy while working cross-functionally to inform financial planning and strategy.

Generate and qualify inbound and outbound sales opportunities, meet monthly quotas, execute lead-generation campaigns, engage prospects by phone and online chat, analyze performance data, and collaborate with sales teams to improve conversion and customer experience. Fluency in German is required, along with willingness to work hybrid and attend the Dublin office three days per week.

Design and build scalable ETL/ELT pipelines on Databricks (Spark, Delta Lake, Unity Catalog). Implement automated unit, integration, and data-quality tests in CI/CD. Ensure production reliability with monitoring, alerting, incident management, and preventative design. Adopt AI tools to accelerate engineering and mentor teammates.

Generate and qualify inbound and outbound leads, meet monthly opportunity quotas, execute outbound and marketing campaigns, engage prospects via phone and chat, track and report performance metrics, and collaborate with the sales team to improve strategies and customer experience.

Own and architect the Databricks Lakehouse platform (Unity Catalog, Delta Lake, Spark). Build and govern scalable medallion pipelines, optimize Spark performance and costs, embed IaC and CI/CD, lead migrations, mentor engineers, and drive adoption of AI-ready datasets and AI-assisted tooling across data teams.

Gérer la vision et la feuille de route de la plateforme d'identité (authentification, autorisation, provisioning, OAuth/OIDC), améliorer connexions et workflows, soutenir modèles commerciaux partenaires et facturation, garantir fiabilité et documentation, et coordonner parties prenantes interfonctionnelles.