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As a Senior DevOps Engineer at GoTo, you will ensure the delivery of internal platforms for product engineering teams, oversee security and compliance obligations, develop platform improvements, and participate in operations planning and training. You will also be involved in on-call support with extra compensation.
In this role, the Senior Software Engineer will lead the reference implementation of the Chameleon Design System, collaborate with product teams to deliver components, mentor contributors, and promote accessibility in product development. The engineer will also be responsible for both the development and operation of the design system within an agile environment.
As a Product-Led Growth Analyst, you will analyze data to understand user behavior and growth trends across the growth funnel. Your work will involve building forecasting models, conducting cohort analyses, implementing A/B tests, and providing insights to enhance product performance and drive revenue growth.
The Engineering Manager at GoTo will lead and manage multiple engineering teams, ensuring alignment with project goals and stakeholder requirements. The role includes fostering an innovative culture, providing mentorship, and collaborating with product management and HR in recruitment efforts.
The Field Marketing Manager at GoTo is responsible for overseeing Field Marketing initiatives, particularly focusing on virtual and in-person events aligned with Sales efforts. Key tasks include managing budgets, building relationships with Sales teams, reporting on lead generation metrics, and implementing account-based marketing strategies.
As a Senior Software Developer, you will design, build, and maintain components related to GoTo's CCaaS offerings, including AI projects. You'll collaborate in an Agile environment to develop robust, maintainable solutions, create and consume APIs, ensure software quality, and handle production issues. Involvement in deploying services and ensuring scalability is required.
As a Senior Software Developer, you will enhance code quality, develop new services, and provide mentorship within the team. Your expertise in software models and various technologies will be crucial in improving the service portfolio and maintaining top coding standards.
As a Customer Support Specialist you will provide first-line support to customers by responding to inquiries via calls and emails, documenting issues in Salesforce, and collaborating with teams to solve problems. The role requires effective communication in Italian and English, strong analytical skills, and a proactive approach to customer service.
As a Senior Software Engineer, you will work with cross-functional teams to design and develop features for automation in remote support and ITSM tools. You'll lead by example with high-quality code, provide technical leadership, and participate in on-call support for the platform while focusing on architectural goals and best practices in software development.
The Senior Regional Marketing Manager will develop and execute channel and direct marketing strategies for GoTo in the ANZ region, collaborate with sales teams, create go-to-market programs, manage partner incentives, and plan regional events, all while maintaining budget and ensuring marketing efforts drive demand generation.
As a Bilingual Customer Support Specialist, you will provide exceptional customer service by supporting clients via calls and emails. Responsibilities include troubleshooting product issues, recording service details in Salesforce, managing user accounts, configuring IP telephony systems, and training customers on product use while ensuring clear communication and effective resolution of customer inquiries.
As a Staff .NET Engineer, you will plan and deliver solutions in device management and remote support, mentor engineers, build user-friendly web interfaces, lead features in an agile team, and monitor production environments for customer needs.
As a Network DevOps Specialist, you will deploy cloud and security improvements, troubleshoot network incidents, and plan the growth of multi-cloud infrastructure while focusing on security and automation. You will support high-availability production systems and participate in on-call cycles, working independently or in teams on complex projects, while producing high-quality technical documents.
As a Senior Product Designer, you will guide the design vision for GoTo's products, create wireframes and high-fidelity assets, facilitate design reviews, and collaborate with product management. Your role involves employing user feedback and data to influence design decisions while maintaining cross-functional partnerships and ensuring the best user experience across platforms.