Jobs at GoTo

Generate and qualify inbound and outbound leads, meet monthly opportunity quotas, execute outbound and marketing campaigns, engage prospects via phone and chat, track and report performance metrics, and collaborate with the sales team to improve strategies and customer experience.

Provide first-line customer support in French and English via inbound calls, callbacks, emails and remote sessions. Troubleshoot software/hardware issues, document cases in Salesforce, escalate to next-level support, and collaborate with teams to resolve issues and improve customer experience.

Manage multiple concurrent SMB onboarding projects (1-50 seats) from kickoff to go-live. Serve as primary client contact, lead kickoff and training calls, perform basic network/router setup and troubleshooting, maintain project tracking and documentation, and deliver white-glove billing and support experiences.

Build and ship full-stack features for GoTo Resolve, using AI-assisted development and maintaining harnesses/evaluation frameworks. Contribute to testing, code reviews, and process improvements while working closely with product and design teams.

Manage partner relationships and sales strategies for SaaS products, develop market plans, and oversee partner onboarding to boost sales success.

Lead a team of 10 BDRs to generate high-quality pipeline for UCC, coach and develop early-career sales talent, run opportunity reviews to ensure pipeline quality, and drive operational excellence by analyzing performance and adopting AI and automation to scale personalized outreach.

Lead and coach a team of Renewal Representatives to exceed retention revenue targets by managing the full renewal cycle: pipeline health, forecasting, negotiation, and closing. Collaborate cross-functionally with sales, marketing, customer care, legal, and finance to remove obstacles, execute enterprise and channel renewals ($50K–$1M+), drive value-based selling, engage procurement, and monitor KPIs to ensure predictable renewal revenue.

The Senior Software Developer will design and operate high-availability backend services using Java and Golang, manage CI/CD pipelines, and contribute to microservices within a cloud-native SaaS environment while collaborating in a small team.

Design and optimize scalable data pipelines, maintain data models, ensure data quality, and collaborate with ML engineers. Mentor junior engineers.

The Senior Software Developer will diagnose data processing issues, ensure timely software releases, prevent data errors, and deliver improvements iteratively. Collaboration and proactive risk management are essential.

Design, build and maintain reusable, performant UI components and single-page applications with React; develop Node.js backend microservices; write unit and integration tests; drive technical initiatives, mentor engineers, conduct code reviews, and responsibly adopt AI-assisted development tools within an agile, cross-functional team.

As Principal Software Engineer / Technical Lead, you will direct product architecture, lead AI integration in engineering processes, mentor engineers, and enhance system design in cloud-native environments ensuring security and cost-efficiency.

Design, build, and maintain scalable ETL/ELT pipelines and large-scale Spark workflows on AWS. Implement data governance, quality, monitoring, and orchestration (Airflow). Collaborate with analysts and data scientists, mentor junior engineers, and uphold security, compliance, and engineering best practices for data platforms and lakehouse architectures.

As a Senior Software Engineer, you'll engage in technical design, develop front-end and back-end applications, and enhance team knowledge sharing.

The role involves designing, developing, and maintaining full-stack web applications, integrating AI capabilities, and ensuring secure identity systems. Candidates will work on frontend development using React.js or Angular, backend development with Java/Spring Boot, and collaborate with teams for system architecture and performance optimization.

The Business Development Representative will focus on prospecting, engaging with potential customers, executing campaigns, and meeting sales KPIs to drive conversions and business growth.

As a Senior Software Engineer, you'll plan, design, and build features, conduct code reviews, solve problems, and support customer needs within an agile team.

The Senior Identity Platform Developer will architect, implement, and maintain automated IAM solutions, focusing on Active Directory and SailPoint integrations while leading projects and ensuring compliance with security regulations.

As an Account Services Specialist, you will provide billing support, resolve customer inquiries, collaborate with teams, and maintain high customer satisfaction metrics while working remotely within Hungary.

As a Customer Support Specialist, you will provide first-line support to customers in German and English, handling inquiries, troubleshooting, and collaborating with teams to resolve issues.