The Job
The Salesforce Administrator is responsible for managing and optimising Simpro Group’s suite of Salesforce services and ensuring seamless integration with connected systems.This role is critical for managing the daily health and performance of our Salesforce platform, providing essential user support and system maintenance to ensure operational continuity and data integrity.
What You’ll Do
Perform administration, maintenance, and support of the Salesforce platform, including user management, security settings, incident management and system updates.
Monitor system health, troubleshoot issues, and ensure optimal performance.
Implementation and management of third-party systems, APIs, and AppExchange applications with Salesforce.
Design and maintain actionable reports and dashboards for stakeholders across departments.
Automate business processes using declarative tools..
Test and deploy new functionality, ensuring minimal disruption to end users.
Support data imports, exports, and migrations while maintaining compliance with data privacy regulations.
Collaborate with team members located in various time zones to gather requirements and deliver Salesforce solutions that meet business needs.
Facilitate effective communication and documentation
What You’ll Bring
Required:
At least 3 years of Administrator experience supporting Sales Cloud, Service Cloud, Field Service and CPQ/Revenue Cloud.
Proficiency with Salesforce declarative tools, such as Flows and Validation Rules.
Experience creating reports, dashboards, and actionable insights for stakeholders.
Strong communication skills with the ability to collaborate in a global, cross-functional environment.
Ability to work independently, prioritize tasks, and meet deadlines in a hybrid or remote work setting.
Preferred:
Salesforce Certification (Administrator, Advanced Administrator, Platform App builder)
Knowledge of third-party integrations & APIs.
Experience working with international teams in different time zones.
Exposure/experience with Data Cloud, Agentforce, Einstein, or Mulesoft
Exposure to Apex, Visualforce, or Salesforce development.
What We Can Offer You
A generous annual leave entitlement plus a personal leave entitlement
Private Health Insurance
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Life Insurance
Company pension scheme, with 5% employer contribution
Generous Parental Leave Program
Home Office Allowance
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
Talent Referral Programme – get rewarded for referring a friend to join our team!
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
A discounts and cash back scheme
Flexible working environment
Casual dress and relaxed office environment
Happy hours and office games
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Click here to find out more about working at Simpro Group!
Our Core Values:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.
Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Top Skills
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations.
Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices.
In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider.
Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team.
No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us:
We are One Team
We Innovate
We Own It
We Care
We Have Fun
We Understand
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