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FranklinCovey (NYSE: FC) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough results that matter most. Using proven, principle-centered frameworks and practices, we build high-trust leaders, teams and cultures and help clients translate strategy into consistent execution. For more than 40 years, we have tested this approach with thousands of clients from Fortune 100 companies to educational and government institutions, providing professional services across 160 countries.
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Title: Salesforce Administrator
Global Title: Salesforce Administrator
Department: Central Operations
Status: Full-Time Exempt
Reports to: VP, Operations C Supply Chain
Location: Remote – Anywhere in the contiguous US
Compensation: Anticipated compensation for this role is $90-105k*.
Date Posted: 10/28/2026**
Job Summary
As our Salesforce Administrator, you will influence the global Salesforce implementation and shape how the platform drives revenue across the business. Partnering with Central Operations, you will translate sales, marketing, and finance priorities into scalable Salesforce solutions — anticipating what the business will need next, not just responding to what it needs today.
Essential Job Functions
- Build and maintain reports, dashboards, Flow automation, and sharing rules.
- Run day-to-day Salesforce operations: user management, custom objects and fields, page layouts, bulk data migration, and AppExchange installation and support.
- Administer access for a 700-user org using permission sets and permission set groups and maintain the role hierarchy and sharing model.
- Identify and implement new Salesforce features in response to evolving business needs.
- Document technical requirements and prepare change-control documentation.
- Translate sales and marketing strategy, business goals, and processes into working Salesforce solutions.
- Partner with IT to resolve technical and Salesforce functional issues for users’ company-wide, manage data loads, monitor data quality, and train users on new functionality.
- Audit the existing Salesforce implementation and recommend improvements against best practice.
- Enforce data retention policies to keep the org within its data and file storage limits.
- Able to work well within a team, communicate well and meet deadlines.
- Bachelor’s degree
- 5+ years of hands-on Salesforce administration experience
- Salesforce Certified Administrator
Preferred Skills & Experience
- +2 years supporting an org of 500 or more users across multiple business functions
- Demonstrated ownership of a production org through multiple Salesforce seasonal releases
- Hands-on expertise building automation in Flow (record-triggered, screen, and scheduled), including migration of legacy Workflow Rules and Process Builder
- Salesforce Enterprise or Unlimited Edition experience, including custom objects, Flow automation, and validation rules
- Advanced Excel skills, and ideally SOQL, for data manipulation, reconciliation, and reporting
- Experience gathering requirements from and presenting to VP-level stakeholders, defining an implementation plan, and orchestrating org updates end to end
- Experience with data cleanup and ongoing data-quality maintenance, including duplicate and matching rules
- Experience with enterprise data tools such as Data Loader, Validity DemandTools, or Salesforce Inspector
- Ability to read Apex and SOQL and work within platform governor limits; Lightning Web Component or Visualforce exposure
- Change and release management experience: sandbox strategy, UAT, and deployment via change sets, DevOps Center, or a tool such as Gearset or Copado
- Experience supporting integrations across a connected app ecosystem — Conga CPQ or billing, marketing automation (Account Engagement, Marketo, HubSpot), ERP (D365), CTI, and Jira
- Exposure to Einstein, Agentforce, or Data Cloud
- Experience running user enablement for a distributed user base: training, documentation, and adoption tracking
Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.
*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.
**Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.
Employer Information
For an overview of our Interview Process, please visit https://www.franklincovey.com/about/careers/working-at-franklincovey/.
FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.
Direct Reasonable Accommodation requests to [email protected].
For our Privacy Policy, please visit https://www.franklincovey.com/privacy.
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Skills Required
- Bachelor's degree
- 5+ years of hands-on Salesforce administration experience
- Salesforce Certified Administrator certification
- 2+ years supporting an organization with 500 or more users across multiple business functions
- Experience owning a production Salesforce org through multiple seasonal releases
- Hands-on Salesforce Flow automation experience, including record-triggered, screen, and scheduled flows, and migration from Workflow Rules and Process Builder
- Salesforce Enterprise or Unlimited Edition experience with custom objects, Flow automation, and validation rules
- Advanced Excel skills and ideally SOQL for data manipulation, reconciliation, and reporting
- Experience gathering requirements from and presenting to VP-level stakeholders, defining implementation plans, and orchestrating org updates
- Experience with data cleanup, duplicate rules, matching rules, and ongoing data-quality maintenance
- Experience with enterprise data tools such as Data Loader, Validity DemandTools, or Salesforce Inspector
- Ability to read Apex and SOQL and work within Salesforce platform governor limits
- Lightning Web Components or Visualforce exposure
- Change and release management experience with sandbox strategy, UAT, and deployment tools such as change sets, DevOps Center, Gearset, or Copado
- Experience supporting integrations with Conga CPQ or billing, marketing automation, ERP, CTI, and Jira
- Exposure to Einstein, Agentforce, or Data Cloud
- Experience training and enabling a distributed user base, including documentation and adoption tracking
What We Do
We transform organizations by building exceptional leaders, teams, and cultures that get results. When organizations partner with us, their people change behavior—both individually and collectively—in ways that have a dramatic impact. Our content, based on timeless principles of human effectiveness, is designed to help people change both their mindsets and their behavior. It is combined with a team of experts, a dynamic behavior change platform, and key metrics that deliver exceptional results again and again.
