Jobs at Franklin Covey Co

Manage and grow relationships with enterprise clients through upselling, cross-selling, contract renewals, and strategic account planning. Monitor account performance, drive retention, resolve client concerns, and collaborate with sales, marketing, and product teams. Prepare reports on account performance, pipeline growth, and industry trends while delivering revenue growth and maintaining high client satisfaction.

Manage and grow relationships with mid-market clients employing 500–5,000 people. Responsibilities include upselling and cross-selling, contract renewals, strategic account planning, performance monitoring, reporting, issue resolution, and collaboration with sales, marketing, and product teams to drive retention, satisfaction, and revenue growth.

The Client Partner owns a territory of K-12 schools and districts, develops pipeline, manages the full consultative sales cycle, closes and renews business, and achieves revenue quotas. Responsibilities include territory planning, strategic account development, forecasting in Salesforce and Domo, navigating RFPs and board approvals, collaborating with implementation and retention teams, and engaging senior education leaders. The role requires adaptability, disciplined sales execution, and travel for client meetings, industry events, and internal meetings.

Generate and qualify new business opportunities through cold calls, email, social outreach, and marketing lead follow-up. Educate prospects on FranklinCovey solutions, connect offerings to business goals, qualify buyers, schedule discovery calls for Account Executives, manage assigned accounts, meet daily activity targets, and share process improvement feedback with sales leadership.

Drives new business development among small and medium-sized businesses with fewer than 500 employees. Generates leads, manages the full sales cycle, engages decision-makers, presents tailored solutions, closes deals, and meets revenue targets. Maintains pipeline records and forecasts in CRM systems, monitors market intelligence, and collaborates with marketing, product, and customer support teams to support client success.

The Mid-Market Account Executive develops new business among organizations with 500–5,000 employees. Responsibilities include prospecting, managing the full sales cycle, engaging decision-makers, presenting tailored solutions, closing deals, meeting revenue targets, monitoring market intelligence, collaborating with internal teams, and maintaining CRM records, forecasts, and pipeline reports.

Own revenue growth for a defined K-12 education territory by developing territory and account strategies, managing pipelines and forecasts, leading consultative full-cycle sales, navigating district procurement processes, and closing and expanding client relationships. Collaborate with coaching, implementation, retention, and sales teams to support transitions and renewals. Meet quotas, maintain sales hygiene, adapt to changing market conditions, and travel as needed for client meetings, events, and internal meetings.

Drives new business with enterprise accounts of 500–25,000 employees. Responsibilities include prospecting, managing complex sales cycles, negotiating contracts, closing high-value deals, engaging C-level stakeholders, presenting tailored solutions, analyzing markets, maintaining CRM pipeline records, forecasting, and collaborating with marketing, product, and customer success teams to achieve revenue targets.

Owns revenue growth across an Arizona territory of K-12 schools and districts. Responsibilities include territory planning, pipeline generation, consultative selling, account strategy, forecasting, RFP and board approval navigation, closing, renewals, and expansion. The Client Partner manages a personal quota, engages senior education stakeholders, uses Salesforce and Domo, collaborates with implementation and retention teams, and travels as required for client meetings, events, and internal meetings.

Owns revenue growth across a New Mexico territory of K-12 schools and districts. Responsibilities include territory planning, quota attainment, consultative full-cycle selling, strategic account development, pipeline management, forecasting, RFP and budget-cycle navigation, and collaboration with coaching, implementation, retention, and sales teams. The role requires building relationships with senior education leaders, expanding accounts, supporting renewals, maintaining Salesforce and Domo data, and traveling as needed for client meetings, events, and internal meetings.

Translates and proofreads English-to-Japanese training, learning platform, marketing, sales, and internal materials. Manages localization revisions, terminology, glossaries, translation memories, style guides, schedules, and manuscript delivery. Coordinates external vendors, headquarters, internal stakeholders, instructors, project progress, and internal demonstrations using Phrase and related translation management tools.

Provides bilingual Japanese and English first-line IT support for Japan Office employees through in-person and remote channels. Diagnoses hardware, software, network, and account issues; manages tickets through resolution; supports onboarding and device setup; maintains bilingual documentation; identifies recurring problems; and coordinates with global IT, HR, and Operations teams.

Own revenue growth across a defined K-12 territory by achieving quota, building pipeline, managing forecasts, and leading the full consultative sales cycle. Develop relationships with superintendents, district leaders, and principals; navigate RFPs, board approvals, and budget cycles; create strategic account plans; and coordinate with implementation, coaching, and retention teams to support renewals and expansions. Maintain accurate Salesforce and Domo records, adapt territory strategies, and travel as needed for clients, events, and internal meetings.

Manages relationships with existing mid-market clients, focusing on retention, contract renewals, upselling, and cross-selling. Develops client strategies, monitors account performance, resolves concerns, and collaborates with sales, marketing, and product teams. Prepares reports on account performance, pipeline growth, and industry trends while pursuing revenue growth and client satisfaction.

Own a defined K-12 education territory and revenue quota, managing the full sales cycle from prospecting and pipeline development through closing, renewal, and expansion. Build territory and account strategies, conduct consultative discovery with district and school leaders, navigate RFPs and approval processes, forecast accurately using Salesforce and Domo, and collaborate with coaching, implementation, retention, and sales teams. Travel as needed for client meetings, events, and internal meetings.

Engage inbound leads through chat, email, and phone; qualify prospects by understanding their goals and needs; establish commercial intent; schedule qualified appointments for Account Executives; maintain CRM data, metrics, and dashboards; collaborate with marketing and sales; follow defined processes and training requirements in a goal-driven environment.