Salesforce Administrator

Posted 2 Days Ago
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Des Moines, IA, USA
In-Office
Junior
Insurance
The Role
Serve as system administrator for Salesforce: manage users, reports/dashboards, workflows, configurations, integrations, and test/approve changes. Build/customize apps, Apex, SOQL, LWC, flows, and support CRM processes (pipeline, cases, accounts, forecasting, campaigns).
Summary Generated by Built In

AMERICAN EQUITY INVESTMENT LIFE INSURANCE COMPANY

Title: SALESFORCE ADMINISTRATOR

DESCRIPTION: American Equity Investment Life Insurance Company is seeking a Salesforce Administrator to work in our corporate office in Des Moines, IA. The Salesforce Administrator will serve as system administrator for the Salesforce environment; Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks. Maintain, enhance, and create workflows, functions and configurations within the Salesforce environment. Ensure integration and data exchange between Salesforce and external services, providers, or platforms. Test and approve system changes prior to deployment. Work with business units to ensure customer interactions are appropriately captured. Local telecommuting permitted up to 2 days per week. 

REQUIREMENTS: Bachelor’s degree in Information Technology, Computer Science, or a related technical field, plus 2 years of software development experience, including: (1) application development on Salesforce Sales Cloud CRM platform; (2) Writing SOQL queries, custom Apex code, Lightning Web Components, build custom apps and objects, custom flows, and custom views; (3) Salesforce administrative tasks; and (4) business CRM processes including pipeline management, case management, account management, reports and dashboards, forecasting and campaign management.

Interested candidates must submit resumes online at https://www.american-equity.com/about/careers/ or by email to [email protected] and reference job #0035 in the subject line.

At American Equity, our core values—Empowered, Passion, Integrity, and Caring—are more than words. They guide how we support one another and how we serve our clients every day. To learn more about American Equity, our culture, and our values, visit the Careers site.

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Skills Required

  • Bachelor's degree in Information Technology, Computer Science, or related technical field
  • 2 years of software development experience
  • Application development on Salesforce Sales Cloud CRM platform
  • Writing SOQL queries
  • Developing custom Apex code
  • Building Lightning Web Components (LWC)
  • Building custom apps and objects
  • Creating custom flows and custom views
  • Performing Salesforce administrative tasks (user account maintenance, reports, dashboards, workflows)
  • Knowledge of business CRM processes including pipeline management, case management, account management, reports and dashboards, forecasting and campaign management
  • Work in corporate office in Des Moines, IA (local telecommuting permitted up to 2 days/week)
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The Company
HQ: West Des Moines, IA
640 Employees
Year Founded: 1995

What We Do

American Equity* Fixed Index Annuities * Retirement Planning * Customer Service An American-owned and operated company headquartered in the heart of the Midwest, American Equity Investment Life Insurance Company® is a leader in the fixed indexed annuities marketplace. American Equity’s growth and success is attributed to our dedication to excellent customer service and emphasis on building customer relationships. “The One Who Works for You!®” serves as the foundation for the way American Equity does business and values its more than 500 employees. Guided by our Principles of Excellence, we do more than sell retirement annuity products -- we are dedicated to fostering opportunity and innovation to meet the ever-changing needs and goals of retirement. "It's About the People"​ is the American Equity story and the legacy of our founder David J. Noble. This commitment to excellence includes our employees, agents, partners, and contract owners. We thank you for entrusting us with the things that matter most. When your retirement begins, you want to ensure you can enjoy it, which is why it’s important to have reliable support that can help fund every day of your golden years. After all, your life of hard work has earned you the retirement you planned for. These are the guiding principles that define everything we do. American Equity is the one who works for you.

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