Creating the best products with the best people in insurance technology!
The Role
Support daily administration, configuration, and optimization of the Salesforce platform. Translate business requirements into scalable declarative solutions, maintain data quality and security settings, triage support tickets, document processes, and collaborate with senior team members on platform improvements.
Summary Generated by Built In
Job Description
Team: Corporate IT
Salary Range: $70,000-$88,000 USD
Location: Remote
Opportunity for Impact
Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.
We're looking for an Associate Salesforce Administrator to join our Corporate IT team. In this role, you'll support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions.
What You'll Do
What We're Looking For
Bonus points if you also have:
Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply.
Why You'll Like Working on Team Applied
The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals-and we're still pushing what's possible.
You'll be part of our people-first culture built on trust, inclusion, and growth-where you're supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.
How We'll Support You
We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:
Compensation Transparency
Our targeted starting base salary for this position ranges from $70,000-$88,000 USD, depending on location. We consider a variety of factors including depth and breadth of experience, skills, and role scope. Team members may also be eligible for additional compensation plans such as bonus.
Your Security Matters:
Our candidates' personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is part of building our brand and reputation. We are committed to recruiting, developing, retaining, and promoting talent regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status.
Team: Corporate IT
Salary Range: $70,000-$88,000 USD
Location: Remote
Opportunity for Impact
Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.
We're looking for an Associate Salesforce Administrator to join our Corporate IT team. In this role, you'll support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions.
What You'll Do
- Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience
- Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools
- Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
- Assist with security configuration including users, roles, profiles, permissions, and sharing settings
- Monitor support tickets, provide first-level triage, and escalate issues as needed
- Partner with senior team members to review solutions and contribute to broader platform discussions
- Create and maintain documentation and standard operating procedures for Salesforce processes
What We're Looking For
- 0-2 years of experience as a Salesforce Administrator or in a related IT/support role
- Familiarity with Salesforce fundamentals and platform functionality
- Exposure to Sales Cloud or Service Cloud environments
- Strong communication skills and ability to collaborate across teams
Bonus points if you also have:
- Salesforce Administrator certification (or progress toward certification)
- Experience with Flow Builder or other declarative automation tools
- Curiosity and eagerness to learn and grow within the Salesforce ecosystem
Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply.
Why You'll Like Working on Team Applied
The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals-and we're still pushing what's possible.
You'll be part of our people-first culture built on trust, inclusion, and growth-where you're supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.
How We'll Support You
We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
Compensation Transparency
Our targeted starting base salary for this position ranges from $70,000-$88,000 USD, depending on location. We consider a variety of factors including depth and breadth of experience, skills, and role scope. Team members may also be eligible for additional compensation plans such as bonus.
Your Security Matters:
Our candidates' personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is part of building our brand and reputation. We are committed to recruiting, developing, retaining, and promoting talent regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status.
Skills Required
- 0-2 years of experience as a Salesforce Administrator or in a related IT/support role
- Familiarity with Salesforce fundamentals and platform functionality
- Exposure to Sales Cloud or Service Cloud environments
- Strong communication skills and ability to collaborate across teams
- Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
- Assist with security configuration including users, roles, profiles, permissions, and sharing settings
- Monitor support tickets, provide first-level triage, and escalate issues as needed
- Create and maintain documentation and standard operating procedures for Salesforce processes
- Salesforce Administrator certification (or progress toward certification)
- Experience with Flow Builder or other declarative automation tools
- Curiosity and eagerness to learn and grow within the Salesforce ecosystem
What the Team is Saying
Daragh Borelan
Business Development Manager
Applied Systems Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as starting on Day 1 with medical, dental, vision, mental-health resources, FSAs, and wellness incentives. Inclusive provisions such as transgender healthcare, fertility support, and abortion travel are also called out.
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Parental & Family Support — Parental leave is highlighted at six weeks of paid time for all parents welcoming a child. Additional family supports include childcare resources and onsite mother’s rooms.
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Leave & Time Off Breadth — Multiple paid time-off types are listed—vacation, sick time, holidays, a birthday day, volunteer time, and parental leave. Eligibility for these categories is presented as beginning on Day 1.
Applied Systems Insights
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The Company
What We Do
Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other, too. At Applied, we have a mission and a vision that guide us, values that anchor us, and a determination to achieve that propels us forward. We push the boundaries of innovation to solve the biggest challenges in insurance – helping us earn the title of indispensable partner from our customers. Our teammates show up as they are, creating an authentic environment that fosters collaboration, curiosity and connections – and one that doesn’t waste time on the unnecessary confines of corporate bureaucracy or hierarchy. No matter the role or title, you have a voice at the table, space to work hard and achieve, and unending opportunities to be a great teammate.
Why Work With Us
Our commitment to you is simple: when you bring your best, we promise you a place where amazing career moments are made possible.
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Applied Systems Teams
Applied Systems Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Applied, we trust that our people will achieve the outcomes and deliver high-impact results to our customers, in whatever way - hybrid, in-person, or remote - that works best for them.
Typical time on-site:
Flexible
Fulton Market
Atlanta
Adelaide Exchange
Applied Systems India Headquarters
Applied Systems UK Headquarters
Dublin
Galway Technology Centre
EZLynx
Lincoln
Montréal, Quebec
Planck
Applied Systems Canada Headquarters
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