Strategic Account Manager
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department OverviewDRN, a Motorola Solutions company, equips LPR cameras to scan license plates every day, building up a historical scan database that serves the clients and the entire network in generating more hits and recoveries. DRN maintains the largest database of scans and the numbers continues to grow daily.
Job Description
The Strategic Account Manager will serve as a key relationship manager for Top DRN FinTech Clients. The ideal candidate should be able to:
Serve as primary contact for clients on a day-to-day basis
Provide excellent customer service to clients by assisting with all of their requests and needs
Develop strategic growth plans for top revenue generating clients
Develop presentations and present to clients. Presentations would include: Product utilization reports, Hit Rates, Repossession results and ROI
Schedule calls and onsite meetings to discuss account to include usage gaps and identifying upsell opportunities
Put together ad hoc reports as requested by client
Put together ad hoc reports as requested by EVP, SVP or VP
Prepare and lead Quarterly Business Reviews for all accounts within the book of business
Organize and schedule onsite and web-based trainings of platform
Build strong relationships with C-suite executives, SVP's, VP's and Managers
Additional Knowledge/Skills:
Seeking 2+ years experience in Finance Industry with knowledge of collections and recovery
2+ years experience in one of the following: Sales, Customer Service or Collections
Strong collaboration skills and ability to work alongside multiple team members
Strong time-management and organization skills
Ability to multi-task and manage multiple streams of work simultaneously
Proven record of meeting/exceeding established goals
Strong negotiation skills as well as an ability to position value
Basic Requirements
2+ years experience in one of the following: Sales, Customer Service or Collections
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.
Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.