Solutions Consultant at Reify Health (Remote)

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About Us

Reify Health is paving the way to faster, predictable, and more accessible clinical trials. Through its business entities, StudyTeam and Care Access, the company provides best-in-class trial optimization software and transformative clinical trial infrastructure that delivers research directly to more healthcare providers, communities, and patients wherever they are. Through partnerships with top biopharma companies, thousands of research clinics worldwide, and leading healthcare & community organizations, Reify Health is helping bring new medicines to patients faster, one trial at a time.

By joining our team, you will have the opportunity to work in a fast-paced environment, learn from exceptionally bright, talented and experienced teammates, and directly impact the speed with which life-saving treatments get to market.

Our Solution Consultants are multi-faceted athletes who perform many roles that help Reify Health and our partners succeed.

What You’ll Be Working On
  • Sales Engineering - Support Sales Account Executives throughout the customer’s buying journey with discovery calls, configuring and delivering demos of our cloud-based software applications
  • Attend trade shows to assist sales and marketing teams with demos, network with industry professionals and assess the competitive market
  • Gain early exposure to new product features, conceptualize and document how they will be delivered in our demo cases
  • Solution Consulting - lead customer process workflow sessions, to help customers optimize their workflows and leverage our solution to improve their workflows
  • Assist with post-sale handoff to our Customer Success team 
  • Assist with RFP responses
  • Share customer feedback with Reify’s Product teams and help them translate the feedback into features that delight Reify’s customers
  • Periodically assist in testing new features 
  • Design, develop and standardize  baseline demo data tol support the use cases that we demonstrate
What You Bring to Reify Health
  • 3+ years in a customer-facing role at a software, consulting or systems integration firm (e.g.  Sales Engineer (SE), Customer Success, Management or systems consultant, Product Management) 
  • Obsessed with documenting customer pain points, needs, and key factors in the customer landscape 
  • To be successful, you should:
    • Be a fast learner, naturally curious, a great listener, an exceptional communicator 
    • Have a strong process orientation
    • Excel at abstracting customer feedback and distilling wants from needs
    • Love to explore software applications, envision how they can support challenges of large businesses 
    • Be able to pick up new technologies and design patterns quickly
    • Be an exceptional communicator
  • Understand the work environment, typical business processes, the demands and needs of professionals who work in large Fortune 100 companies, and the needs and expectations of VPs, Directors, Managers, and Staff
  • Extensive experience working with Salesforce, Slack and enterprise software
  • Bachelor’s degree required. (strong preference for Business, Computer Science, or another technical field)
  • Ability and willingness to travel as required, approximately 15% of the time

We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We are unable to sponsor work visas at this time.

   

For a detailed overview of Reify Health's privacy policy, please visit www.reifyhealth.com/privacy-policy.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • ClojureLanguages
    • EQLLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • AWS (Amazon Web Services)Frameworks
    • ReactFrameworks
    • ReframeFrameworks
    • PostgreSQLDatabases
    • RedshiftDatabases
    • VanillaSQLDatabases
    • Google AnalyticsAnalytics
    • CanvaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Monday.comManagement
    • SmartsheetManagement
    • TrelloManagement
    • Monday.comManagement
    • HubSpotCRM
    • MailChimpEmail

An Insider's view of Reify Health

How would you describe the company’s work-life balance?

We’re all passionate about the work we’re doing and with that comes trust that everyone is getting their work done, especially when working remotely. However Reify understands there’s more to life than work, and in addition to the several wellness-days offered throughout the year, our flexible PTO policy allows for time off when needed!

Emily

Marketing Associate

What does your typical day look like?

My mornings are all about responding to emails and following up with applicants! For myself, I find it to be super important to follow up with applicants asap. After lunch, it's time to get on the phone, follow up with the hiring manager's I support, and partner with teammates on various people/DEI initiatives!

Mike

Senior Talent Acquisition Partner, Technology

What makes someone successful on your team?

At Reify, all engineers have a voice in improving the engineering process and the technologies we use. A successful engineer at our company is one who constantly evaluates and learns new frameworks, libraries, and processes that can improve product quality and developer experience. Everyone is empowered to be a change agent and stay curious.

Gladys

Senior Director, Engineering

How do you make yourself accessible to the rest of the team?

I try to be approachable and work to create an environment where people are comfortable reaching out for updates and support. I practice flexibility and situational leadership as team members have different communication styles and preferences.

Katy

Chief Financial Officer

What projects are you most excited about?

The projects that get me excited to come to work each day are those that help our Customer Success team to be more efficient and effective. Our main focus in Operations is to build tools and processes that allow Customer Success to spend their valuable time having meaningful interactions with our users.

Haley

Manager, Customer Success Operations

What are Reify Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Mental Health Wellness Days Off.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks

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