Cox Business is a leading provider of technology solutions in markets across the US. Our product portfolio includes managed network services, cloud infrastructure, internet, VoIP, IPTV, IoT technology, network security, and other emerging technology solutions. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. We embrace a diverse workforce with unique skills that come from a variety of perspectives.
The Cox Business Senior Sales Engineer works with some of our largest, most complex, and most strategic accounts in various verticals. Our prime directive is to build client relationships through trust and credibility. As we build those relationships we learn the customer's business, what makes it work, identify pain points, and ultimately understand the vision of where they are heading. We then help to paint the picture both literally, through diagrams and presentations, and as a vision of how we can help solve their technology challenges and fill in the gaps on their roadmap. At the end of the day, we want to be a partner to our customers, not just a vendor.
Along with working with existing and prospective customers, the Senior SE will be a direct interface between the Sales, Product, Marketing, and Engineering teams and will maintain extensive and up-to-date knowledge of all existing and new Cox Business services. Existing products are constantly evolving and new products may be launched throughout the year. Every member of the Team has a role to play in sharing knowledge and leaning in to help others on opportunities and through that process we all become better at what we do. Team player is not preferred, it is imperative.
DUTIES AND RESPONSIBILITIES:

• Meet with prospective and existing clients, both virtually and on site, alongside members of the sales team to build trusted relationships and lead technical discussions.
• Assist sales on technical and financial aspects of proposal writing and development.
• Attend vendor meetings and perform site surveys, as required (with reimbursement for travel).
• Taking a leading role in presentation of complex solutions and participate in customer negotiations with Sales Teams and partners.
• Ensure smooth transfer of solution design details to Engineering Teams and Project Management Teams for service implementations.
• Works with Product Managers and Network Ops Engineering as an active member of product rollouts and provide technical feedback to the product team as appropriate.
• Coordinates internal technical resources necessary to develop sales proposals and sales presentations and respond to RFPs.
• Provides technical assistance to customers, members of the Sales organization, and Project Managers to coordinate cutovers to Cox services to ensure a smooth and consistent customer installation experience.
• Consistent ongoing training and development.

QUALIFICATIONS
Minimum

• 8 years of experience in a related field,
  • or a BS/BA degree in a related discipline with 4 years of experience in a related field,
  • or MS/MA degree in a related discipline with 2 years of experience in a related field.
• Valid driver's license, good driving record, reliable transportation.
• Strong working knowledge of Local Area Network (LAN) and Wide Area Network (WAN).
• Understanding of IP addressing and subnets, routing protocols, firewalls, and load balancing.
• Strong understanding of security solutions (IPS/IDS, SIEM, Identity Management, etc.)
• Familiarity with desktop virtualization, M365.
• Excellent communication skills, verbal and written; must communicate effectively in a professional manner.
• Strong problem-resolution and conflict-management skills.
• Strong interpersonal skills; must work effectively with associates; be a team player.
• Demonstrated technical sales and leadership skills.
• Strong MS Office and Visio Skills.
• Must display a willingness to learn and be self-motivated.
• Demonstrate a positive, can-do attitude.

Preferred

• 3 years of business-to-business outside sales or sales engineer experience.
• Completion of network certifications such as Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) or equivalent.
• A proven level of experience with SD-WAN, Wi-Fi, VoIP, and various "as-a-Service" solutions and platforms such as DaaS, DRaaS, M365, IaaS, and PaaS.
• Experience with multi-cloud and/or hybrid solutions using Microsoft Azure, AWS, and/or Google Cloud Platform (GCP).

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About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.