Senior Manager, Sales Enablement

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Meet Upside:

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives. Our mission, values, and commitment to inclusivity guide our team of more than 200 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide.

About the Job:

Upside is growing and is in search of an organized and ambitious Senior Manager on the Sales Enablement team, based in Washington, DC. You’ll join a Marketing Team whose experience hails from places as varied as Google, OPower, MasterCard Worldwide with proven startup executives and venture capitalists. This player/coach role is a unique opportunity to join a company that’s revolutionizing how personalized promotions can drive revenue for merchants in a scientific way. In this role, you’ll be responsible for growing and leading our Sales Enablement team. We are looking for competitive and hungry entrepreneurs who love technology and want to grow their career at a company looking to revolutionize local commerce.

What you’ll do:

  • Accelerate the performance of sales teams
  • Create plans for training and development of sales teams, including onboarding and role transfer
  • Continuously update training and onboarding based on data-driven performance insights and research
  • Facilitate enhanced cross-functional communication between sales and the teams that support them, such as various marketing teams
  • Implement sales strategy and work with Product Marketing to develop sales content and collateral that follow said strategy
  • Ensure systems are in place to allow for accessibility of content and information at time of need, updating systems and frameworks as needed (including maintenance and improvement of sales enablement platform / content management system)
  • Partner with Revenue Operations to develop methods that measure success of our sales enablement investments in content, tools, and methodologies
  • Collaborate with sales leadership to build and deploy sales plays that are tailored to each business vertical
  • Work cross-functionally with Marketing, Product, Operations, etc. to keep the Sales team informed and prepared in a climate of constant change
  • Build and lead a growing Sales Enablement team while focusing on continuous improvement, coaching, and career development
  • Occasionally identify gaps and necessary technical tools (with tech partners) to drive customer experience and revenue outcomes
  • Support creation and deployment of education materials to customers and partners

What you need:

  • 5+ years relevant experience either (a) directly selling or enabling people who sell B2B tech, SaaS, or PaaS in a company with at least 75 customer-facing roles, and/or (b) similar experience in a GTM consulting / advisory role
  • At least 3 years of people/team management experience, including coaching and career development (either through direct reports or as a leader of matrix programs)
  • Sales training experience preferred
  • Customer & partner training experience a plus
  • A deep understanding of the needs of a sales organization
  • Proven track record of scoping, building, and executing successful enablement programs, content, and integrated sales communications
  • Demonstrated operational rigor and project management experience working in fast-paced, high-growth environments
  • Experience working with sales tools including (Hubspot, ZoomInfo, LinkedIn Sales Navigator)
  • Excellent communication and influencing skills with the ability to motivate people
  • Experience building relationships and credibility with business leaders and executives
  • An adaptable and agile mindset that allows for new ways of thinking and solving problems

The fine print:

  • Notice to recruiters and placement agencies: This is an in-house search. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here, come join us!

#LI-MJ1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • DockerFrameworks
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    • DynamoDBDatabases
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    • NoSQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
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    • Google AnalyticsAnalytics
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    • FigmaDesign
    • InVisionDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • WebflowCMS
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Postal.ioCRM
    • LookerCRM
    • IterableLead Gen
    • HighspotLead Gen
    • Matik Lead Gen
    • GongLead Gen
    • HubspotLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • BambooHRProject Management
    • CultureAmpProject Management
    • GreenhouseProject Management

What are Upside Perks + Benefits

Upside Benefits Overview

Health, vision & dental insurance
Unlimited vacation
Free lunch & snacks at the office
Employee stock option plan
Dog-friendly workplace

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Virtual coaching services

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