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VIZIO
Deliver the ultimate entertainment experience through innovative technology, unparalleled service and lasting value.
Minneapolis–Saint Paul, MN
Hybrid

Sales Operations Manager at VIZIO (Minneapolis, MN)

| Minneapolis–Saint Paul, MN | Hybrid
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About the Team
The Sales Operations Manager is responsible for supporting the Sales Ops team in driving operational excellence for the organization. This team member will reinforce the Sr. Sales Operations Manager in championing all systems, communication flows, processes and documentation related to sales reporting, customer item set up, order allocation, order management, and CRM-related initiatives. The Sales Operations Manager will work cross functionally with several different teams to deliver results and plays a critical role in the planning and execution of activities that will introduce efficiencies to help drive sales.
What You Will Do
  • Manage the allocation process to ensure orders and shipments are accurately processed in a timely manner to meet organizational standards and manage alerts for sales team to take action when orders are not fully placed.
  • Manage all aspects of the customer PO process with the aim of ensuring PO's are completed accurately and efficiently with proper inventory to support and oversee that the process is completed in a timely manner to meet weekly shipping deadlines. Identify and flag any areas of concern or deadlines slipping for leadership.
  • Lead cross-functional communication with Sales, Logistics, BP, and Marketing groups on relevant Ops-related reports, tools, and resources with the aim of making information as accessible and available as possible.
  • Manage item set up process including WERKs/smarter sorting management and collaborating with cross-functional marketing teams to prepare seamless go-to-market launches for new products
  • Utilize internal data sources in collaboration with Analytics team to oversee reporting related to inventory, WOS, dropship specific items and collaborating with relevant cross functional team members to secure feedback on any areas of concern
  • Create and organize documentation on procedures and processes on behalf of the sales team including tool trainings, SOP's, and new team member onboarding guidelines.
  • Coordinate Ops-owned cross functional meetings including hosting, collaborating on agenda development, securing relevant speakers for the agenda and disseminating meeting collateral.
  • Assist in the maintenance of sales-related information in different systems including CRM and take lead with collaborating with team members where data entry is imperfect or incomplete.
  • Facilitate continuous process improvements by proactively identifying opportunities to streamline current processes and identifying roadblocks where possible.
  • Does not directly supervise or manage others
  • Coordinates work of or more employees
  • Manage the Minneapolis office, including ensuring that the facilities meet the needs of the team to conduct business.
  • Other duties as assigned

About You
  • A minimum education level of: Bachelor's Degree
  • Years of related work experience: 3-5 years
  • Proficient with Microsoft Suite, particularly Excel and PowerPoint
  • Ability to collaborate and work cross functionally, including possession of strong interpersonal and communication skills.
  • Experience with an ERP (Oracle, SAP) and CRM's (Salesforce) is a plus
  • Consumer Electronics experience a plus

About VIZIO
We are Beautifully Simple.
Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.
VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • FigmaDesign
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    • InVisionDesign
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    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • Microsoft TeamsCollaboration
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What are VIZIO Perks + Benefits

VIZIO Benefits Overview

Here at VIZIO, we are committed to providing a competitive package that goes beyond just pay and benefits.

In our ever-changing landscape of work, we strive to continue improving in all areas that enhance our employees' complete package of pay, benefits, learning, mental/physical well-being and work environment.

To ensure that our programs are competitive, we regularly benchmark our programs against leading companies within our industry while surveying our current employees for areas of improvement. We take every measure to ensure that the voices of our employees are heard to create an environment of sustainable long-term growth and employee satisfaction.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Qualified employees receive RSU awards when hired and RSU awards annually.
Employee Stock Purchase Plan
Qualified employees can choose to participant in a Vizio’s generous Employee Stock Purchase Program. Money from bi-weekly post-tax payroll deductions is used to purchase stock every 6 months at a di
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend

An Insider's view of VIZIO

How does your team reward individual success?

VIZIO engineers have been tasked with re-defining the boundaries that govern the relationship between the television and the viewer. By integrating interactive on-screen elements, voice controls, camera inputs, and a powerful cloud based algorithmic learning we are turning the TV it into something altogether different.

Makis

Senior Director, Data & Analytics

What does your typical day look like?

A typical day is never known as we work with so many components within our TV’s and Soundbars. What makes this job fun, is the excitement of never knowing what we will be covering and testing. In essence, every day is always a new adventure with VIZIO products!

Myles

Manager, Quality Assurance

How has your career grown since starting at the company?

VIZIO’s commitment to transparency and accessibility has allowed me to familiarize myself with concepts outside of my perceived scope, which has improved both my technical understanding and project management skills. This has improved my understanding of the business, influenced my goals and expanded the directions I can go with my career.

Nicole

Partner Manager

How do you make yourself accessible to the rest of the team?

To ensure that I’m accessible to share strategic vision, communicate goals & answer questions, I host office hours with my leadership team, present monthly to the Platform+ organization & I’m always a Slack message away from all our team members. Collaboration is foundational to our ability to innovate quickly & stay ahead of the competition.

Katherine

Group VP, Business Development/Roadmap

How do your team's ideas influence the company's direction?

At Vizio, innovation is driven through discoveries of unique patterns in the data. These patterns allow us to drive customer engagement with the products, identify audiences for advertising, and source engaging content. The creative teams here, are leveraging a vast array of data, data science tools and techniques to recognize these patterns.

Siva

Director of Data Science & Insights

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