Sales Development Representative (KCM) (Remote) at KnowBe4

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KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform.  KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4’s platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day.
We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last six years.

Remote positions open to the US only.

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads from our existing customer base. This position must research potential KCM customers, connect with and educate prospects on our product offerings, and qualify the leads before passing them to the KCM sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in and Salesloft.


  • Identify and qualify prospective customers who are a good fit for KnowBe4’s GRC offering
  • Develop opportunities for the sales team from prospecting existing KMSAT customer base
  • Collaborate with sales and marketing team members on strategic sales approach
  • Develop and execute on a strong prospecting plan of attack, including email and call scripts
  • Track all relevant qualification and lead management activity using
  • Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in and Salesloft
  • Provide in depth information to the KCM Regional Account Managers to enable the most qualified and productive demos

Minimum Requirements:

  • Bachelor’s degree  or relevant experience
  • Familiarity with standard concepts, practices and procedures within the GRC space a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office
  • Excellent verbal and written communications
  • Good computer skills
  • Friendly phone voice
  • “Pleasantly persistent” as it can take multiple tries to reach a prospect
  • Ability to leave a message and sound interested
  • Must be highly organized and results-oriented

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.

More Information on KnowBe4
KnowBe4 operates in the Cybersecurity industry. The company is located in Clearwater, FL. KnowBe4 was founded in 2010. It has 1100 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Mental Health Benefits. To see all 167 open jobs at KnowBe4, click here.
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