Presales Solutions Engineer / Architect - West Region

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Presales Solutions Engineer / Architect - West Region (Remote Okay)

Moveworks is seeking a Presales Solutions Engineer / Architect to join the Product Team and work alongside Sales within the West Region.

As a Presales Solutions Engineer / Architect at Moveworks, you’ll play a pivotal role being the technical face of the company in pre-sales engagements. Your role will include providing compelling product demonstrations, giving Technical Deep Dive presentations into the inner workings of the product, running Proof-of-Concepts, and gathering technical requirements for implementation.  

This role will provide you the opportunity to both dive deep into our tech and communicate our vision, competitive differentiators, machine learning architecture, resolution skills, and implementation approach in prospect-facing presentations and discussions. What’s unique about this role is that it is on the Product Team and you will be the product liaison to the sales team.  In addition to working closely with the Product and Sales teams, you will also be in close contact with the post-sales counterparts on the Customer Success team.

Who we are:
Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Using advanced conversational AI built for the enterprise, Moveworks gives employees exactly what they need, from IT support to HR help to policy information. Our platform allows customers like DocuSign, Broadcom, and Western Digital to move forward on what matters.
Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the Forbes AI 50 list for three consecutive years, while earning recognition as the Best Chatbot Solution at the 2021 AI Breakthrough Awards. Above all, we’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times called Moveworks one of the Best Workplaces of 2021. 
Come join one of the fastest-growing teams on the planet!

What you’ll do:

  • Perform product demonstrations that engage the audience and explain by showing how our product works.
  • Lead Technical Workshops with prospective customers on topics such as our Machine Learning approach, Integrations, Moveworks Resolution Skills, Architecture and Security, and more
  • Present detailed AI Assessment reports to the prospects, explaining insights and compelling use cases
  • Work with prospects to understand their technology stack and IT business processes to facilitate a clean hand-off to the post-sales CS Team
  • Work alongside Account Executives to drive the deal strategy, helping address any knowledge gaps and build trust with the prospect all the way until they are a customer
  • Help us improve current processes, making presentations, demos, and business case presentations more repeatable, scalable, and more compelling
What you bring to the table:
  • 5+ Years experience in a pre-sales and/or post-sales customer facing technical role
  • Strong Presentation and Communication skills
  • A solid understanding of cloud architecture and APIs
  • Ability to communicate deep technical concepts to a non or semi-technical audience, while also being able to hold your own with a strong technical audience
  • Can think on your feet - come up with solutions on the fly and handle objections with grace and ease
  • Self-starter - will go out and create needed content/collateral/etc without needing to rely on others

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Moveworks

How would you describe the company’s work-life balance?

We have started with an ethos of empowerment and ownership, and this applies to how employees manage their schedules and workload as well. This is a place where you set your boundaries and personal life needs, and your team respects and empowers you to do so.

Celeste

Technical Recruiter

How do you collaborate with other teams in the company?

Every Movester is readily available via collaboration tools to ensure that teams can effectively work together. We have weekly company syncs with updates from each department to provide a space for centralized communication. My personal favorite, we have whole-company trips to allow employees to strengthen cross-team bonds in a fun environment!

Cherie

Software Engineer

How has your career grown since starting at the company?

Moveworks strikes a great balance between individual and company goals. ‘Do the best work of your career’ is a principle that largely influences it’s culture. From Day 1, my manager has put a strong emphasis on choosing projects that align with my interests while constantly identifying areas for growth that push me to be the best version of myself.

Saloni

UX Designer

How do your team's ideas influence the company's direction?

There’s no shortage of passionate ideas at a startup, but bringing an idea to fruition fast needs deep critical conversations to validate different viewpoints. Conversation Engine sits in the center of our product, connects ML and system engineering, addresses technology gaps creatively, sharpens our marketing message and equips our sales team.

Jing

Technical Lead

What projects are you most excited about?

The project I’m most excited about is the continued growth of the SDR team and how invested the company is in our success. Understanding our current roadmap and how everyone is looking for us to scale it gets me excited to think about where we could be in the next 6 months.

Freddy

Senior Sales Development Representatitve

What are Moveworks Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Moveworks hosts company outings Semi-annually.
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees free on-site parking.
Professional Development Benefits
Lunch and learns
Moveworks hosts lunch and learn meetings weekly.
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