Tapcart is the ultimate mobile commerce platform fueling the fastest growing brands. We power mobile apps for over 50 million consumers worldwide; processing over $3 billion in mobile commerce revenue.

A majority of Ecommerce traffic is on a mobile device now; we turn these users into high retention growth for some of the largest brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more.

Tapcart is trusted by thousands of brands to power their mobile experience. Check out our buzz on TechCrunch, Shopify UNITE and in The Verge.

As a Sales Engineer you will be helping to solve business critical needs for our most successful customers. You will be helping to build a team that bridges account management, customer success, and engineering to bring their ideas to life as core features of the Tapcart Platform.

In this role you will be tasked with scoping work with the Product team to provide statements of work and project plans to customers in a timely manner. As projects kick off you will be working with a dedicated project manager and engineering team to complete the work in the agreed upon time.

Our goal for the Sales Engineering team is to provide a path for Enterprise customers to utilize their expertise in the e-commerce space to subtly influence our product decisions. The Sales Engineer will be the front line for gathering, optimizing, and executing their ideas.

How you will make an impact:

• Strategically manage complex uses cases and the stakeholders for a merchant's application
• Become an expert in Tapcart's architecture and product services
• Create and maintain impactful relationships with our most successful enterprise customers
• Create and deliver well-organized project plans
• Provide valuable feedback to our product team by being the voice of the merchant

What skills you will need:

• Experience in a customer facing role, such as Sales Engineer, Solutions Architect, or Technical Consultant
• Engineering architecture experience, particularly in mobile applications
• Technical project management experience
• Strong understanding of sales processes
• Experience collaborating with engineering/product

Tapcart Values:

Teamwork First: Our product and innovation are a reflection of our team and culture. We care about results, but not at the expense of the team.

Be your own customer: We think like a customer and set high standards for ourselves. We want to build things we would use and we empathize with the customer to bring their ideas to life.

Think big. Plan Big. Execute big: We have an appetite for big ideas that move the team and company closer to our mission. We plan accordingly and believe that big ideas require big execution.

Transparency & Clarity: We believe ideas, feelings, and information are never hidden. We are prepared to give and receive constructive feedback in order to grow our team and company.

Bring your 'A' Game: We believe when we set a high bar for our work, seek feedback from others, and iterate on our process we can achieve whatever we set out to do.

Benefits & Perks:

Top tier health care, dental, and vision plans

Flextime off - we encourage everyone to relax, refresh and come back energized

Ergonomic desk setups at the office

Stocked snacks and weekly lunches at the office

If you are thinking twice about applying:

We don’t expect you to be an expert at everything. Extensive on-the-job training will be provided to the successful candidate.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Tapcart Perks & Benefits

· Massive growth opportunity and equity for all employees

· Medical , Dental, Vision, 401k - eligible immediately

· Unlimited PTO + remote friendly

· Brand new MacBook Pro and home office setup

· Catered lunches, monthly happy hours, and company wide offsite events

Who is Tapcart!?

We are growing startup located in Santa Monica, CA 🏖. Our team and culture are very important to us – we aim to make coming to work fun, challenging and rewarding. We know that doing great work depends on showing up with creative solutions to face our challenges. It all starts with having good people, and helping them grow both personally and professionally. We can't wait to hear how your unique skills and personality will add to our company and culture.

Why join us?

 We are on a rocket ship and just raised our Series B for $50M in June 2021: https://tcrn.ch/3dn2RiV

 We raised our Series A for $10M in May 2020: builtinla.com/2020/05/19/tapcart-raises-10m-series-a-hiring

 Check out what our customers are saying: https://apps.shopify.com/shopify-mobile-apps/reviews

 Our current openings: https://tapcart.com/careers 

Learn more about who we are and what we offer on our Careers page.