INSIDE SALES MANAGER - 100% REMOTE

Are you ready to play a fundamental role in achieving the ambitious customer acquisition and revenue growth objectives by leading and continuing to scale our sales organization? As Inside Sales Manager, you have mastered the art of recruiting, coaching and managing a team. This is a brand new position and you will first manage a team of 3 individuals and progressively grow this team to 8-12 in the next year. This team is in charge of converting direct-to-consumer homeowner leads to yearly subscribers. Primarily a phone transaction, we expect this team to handle sales via email and chat functionality as well. As the Inside Sales Manager, you will play a vital role in the growth of our home subscription product to D2C customers. Your team will handle leads entering our sales funnel. Working closely with Sales and Marketing leadership, you will sell yearly plans to qualified inbound leads, as well as provide outreach to targeted prospects.

KEY RESPONSIBILITIES:

• Motivate, coach and lead team members to reach sales goals
• Manage sales metrics and KPIs
• Call shadow and review Sales rep calls to improve skills and techniques 
• Regularly refine the sales process 
• Collaborate with marketing team to generate more quality leads through campaigns and potentially other activities 
• Contribute to building a positive team spirit
• Interview, hire, train, and retain motivated and productive sales reps

REQUIREMENTS:

• Minimum 5 years managing a high performing DTC inside sales team.
• At least 2 years of experience in the real estate space or other relevant industry
• Strong understanding of best practices and sales processes
• Salesforce.com experience 
• Ability to work with no supervision
• Self starter
• Force of proposition

COMPANY VALUES:

• Great People: Life is short, and we all work hard. So we choose to spend our work time with great people who share our values.
• Integrity First: We always do the right thing for our customers, service providers, partners, and employees.
• Connect + Communicate: We proactively communicate with care & empathy to all stakeholders: employees, customers, partners, & services.
• Everyone Is An Owner: Everyone is responsible for the success of the business, solving problems directly and efficiently.
• Catalyst For Change: We constantly and optimistically pursue opportunities for innovation and growth. As a result, we will inspire the entire industry to evolve.

Perks

• Healthcare and Dental coverage
• Retirement Plans
• Employee Stock Option Program for all employees
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

COMPANY OVERVIEW

Super is on a mission to make caring for your home completely carefree. We are a subscription home care company delivering quick and effective home repair and maintenance at a predictable cost, using technology to take the hassle out of homeownership. Sitting squarely within the insuretech, prop-tech, and subscription industries, Super’s poised to grow more than 2X/year in the coming several years.

Our culture is collaborative, dynamic, and data-driven. If you want to work with a stellar and seasoned leadership team with a winning track record, and at the forefront of the multi-billion dollar home service industry, this just might be the team for you.

Super closed an oversubscribed $51M Series C funding round in early 2021, led by Wells Fargo, with participation by Asahi Kasei, AAA - Auto Club Group, Gaingels, Second Century Ventures, the NATIONAL ASSOCIATION OF REALTORS®' strategic technology investment fund. Existing investors Aquiline Technology Growth, Liberty Mutual Strategic Ventures, Moderne Ventures and the HSB Fund of Munich Re Ventures also participated.

The company is headquartered in San Francisco, CA, and by late 2021 will be available in 14 regions across 8 states.

FAIRNESS AND DIVERSITY

At Super, we value diversity and know that diverse workplaces lead to a culture of innovation and more powerful business outcomes. Therefore, we always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)hellosuper.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.