Global Technical Sales Enablement Engineer (Remote)

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Company Description

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Job Description

Palo Alto Networks is building a world-class field enablement organization and continues to look for a Global Technical Sales Enablement Engineer to expand the Cortex team. You will play a key role in enabling Sales Engineers and Technical Sellers to conduct exciting demonstrations, align Proof of Concepts for success and create and execute real-world IR investigation activities. You will take your creations and work with Palo Alto Sales, Partners, Prospects and Customers so that they understand the full power and capabilities of the Cortex solution line.

In this role, you will work with cutting edge technology, redefining the future of network security. The individual will help develop SOAR and other Cortex solutions scenarios, consult with Product Management, Technical Marketing Engineers, Development / Engineering on complex scenarios, develop and deliver technical training for Systems Engineers, Solution Architects and Account Managers, and document technical concepts to educate our employees and customer base. You will combine your expertise in Security Operations and Incident Response with the scenarios you build and the solutions we bring into a concise, cohesive story that illustrates how Cortex is an evolutionary step towards staying ahead of the adversary.

To thrive in this position, you must be a self-starter, keen to learn and experiment with new technologies, be able to work independently and as a teammate, identify sales challenges and address solutions as needed.

Ideally, you will be based near our Santa Clara HQ in CA, however, we are open to you being based anywhere near a major airport in the USA.

Your Impact

  • Be responsible for our ongoing training and enablement material for Cortex system engineers. Create combined training content around generated scenarios and conduct training sessions with sales, partner teams, prospects and customers

  • Work with various departments creating complete cradle-to-grave security orchestration and automation enablement scenarios that replicate real-world scenarios

  • Create and document the investigative path using Palo Alto Networks solutions that result in powerful stories used for demonstrations and be able to communicate those stories in a variety of mediums: front of room trainer, webinars, slides and more

  • Be a domain expert in security operations and incident response workflows and tools used by both sides to complete their missions

  • Build out and run lab environments and demo systems to replicate customer environments and real-world situations

  • Create combined training content around generated scenarios and conduct training sessions with sales, partner teams, prospects and customers

  • Document technical concepts to ensure our products are well understood and utilized to the greatest extent possible.

  • Help identify and integrate new learning technologies

  • Participate in the creation, develop and delivery of the global Cortex sales effectiveness programs, in a cross-functional manner, focusing on product and process learning needs

  • Contribute to sales effectiveness program strategy, design, and execution for Cortex in partnership with the central Learning and Development (L&D) leadership team

  • Build out and run lab environments and demo systems to replicate customer environments and real-world situations

  • Work closely with Product Managers and provide product feedback for future development

  • Utilize competitive knowledge in demonstration scenarios


The top five bullet points below are considered essential to the skills and experience needed for you to be successful in this position.

  • Must have strong experience with SOAR products and solutions

  • Strong understanding and work experience with Security Operations Centers operational processes and Incident Response teams

  • Self-starter, owner of end-to-end program development, delivery, measurement, communication

  • Excellent verbal, written, presentation skills and strict attention to detail. Excellent cross-organizational collaboration skills 

  • Ethical Hacking experience or other demonstrated experience executing and analyzing breach scenarios

  • Experience with VMWare ESXi and associated enterprise management tools

  • Solid understanding of next-generation firewalls, IDS/ IPS, Endpoint Detection and Response and associated management systems

  • Knowledge of IP and routing protocols including IPv6, TCP/IP, UDP, OSPF, VLAN, IPSec, NAT

  • Python experience (like JSON handling). 

  • Domestic and global travel involved as travel situation evolves over time

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

  • Vaccine requirements and disclosure obligations vary by country.
  • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
    • The job requires accessing a company worksite
    • The job requires in-person customer contact and the customer has implemented such requirements
    • You choose to access a Palo Alto Networks worksite
  • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

More Information on Palo Alto Networks
Palo Alto Networks operates in the Cybersecurity industry. The company is located in Santa Clara, CA and Plano, TX. Palo Alto Networks was founded in 2005. It has 10190 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 475 open jobs at Palo Alto Networks, click here.
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