Flexe solves the hardest omnichannel logistics problems for the world's largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models, Flexe customers move fast, at scale and with precision. Founded in 2013 and headquartered in Seattle, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution and network capacity programs to the Fortune 500. Ready to transform the $1.6T logistics industry?
The Director of Strategic Accounts (DSA) will have responsibility to manage primary relationships between Flexe and a select group of highly strategic customer partnerships. The DSA will be responsible for developing a strong understanding of the customer's supply chain and business objectives, and will design strategic account plans that facilitate long term business growth, continuous improvement, and client satisfaction. The DSA will also be required to operate collaboratively within the internal Flexe organization, influencing & executing effectively within a matrixed organization environment.
What you'll do

• Function as primary advocate for the client, understanding business needs, and developing and implementing effective solutions.
• Build strong, cross functional relationships with all levels of a customer organization.
• Responsible for budgeting, forecasting, and overall account profitability.
• Develop a firm knowledge of the client's supply chain and industry.
• Organize & lead strategic business reviews with a client to: review service, develop consensus on short & long term initiatives, and create new growth opportunities.
• Understand competitive landscape, market insights, and effectively communicate across key internal and external stakeholders.
• Ownership of and accountability to revenue projections for account portfolio.
• Accountable to defined revenue growth targets for account portfolio.
• Drive solution concept, design, vision and relay that vision to both the client/partner and within our organization.
• Utilize data and scorecards to review trends and develop actionable outcomes.
• Facilitate contract negotiation & pricing with clients.

Does this sound like you?

• 10+ years experience in account management, business development, or sales in a supply chain/logistics industry required
• Bachelor's Degree preferred
• Demonstrated understanding of WMS and/or warehouse process and strong ability to articulate logistics process flow
• Experience in Fulfillment, eComm, and Distribution
• Experience working with executive-level leadership internally and externally
• General experience with business systems - ERP / TMS / WMS / IMS / OMS
• Experience in negotiating customer contracts & pricing
• Exceptional written, oral, and presentation communication skills
• Industry Certification (APICS (CSCP), SCPro, or similar) preferred
• Requires travel and/or in person work
• Must be authorized to work in the US without restriction. We will not be sponsoring visas for this role at this time

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Benefits:
Our benefits package at Flexe is thoughtfully designed to help our employees lead healthy lives inside and outside of work.
- Medical, dental, and vision insurance
- 401k with employer match
- 4 weeks of paid time off, an additional 13 paid company holidays (10 standard holidays, 2 floating holidays and -your birthday!)
- 2 days of volunteer PTO
- 12 weeks of company-paid parental leave
- Fully remote, in-office, or hybrid work environment
- $300 home office stipend and monthly home internet reimbursement
- Employee support groups, social groups, and mentorship program
- Employee-driven programs for volunteering
- Manager development program and resources
- Access to free LinkedIn Learning courses
Flexe participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.
Flexe is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.