What We Do:

Florence (florencehc.com) software reduces the time it takes to deliver medical cures to those who need them. Our industry-leading software is used to streamline clinical trials at over 10,000 research sites, sponsors, and CROs across 44 countries.

Florence was recognized as the Biggest Impact Company, a Top 10 Innovative Company in Georgia by the Technology Association of Georgia in 2021, and most recently No. 31 on the Fortune list of Best Small Workplaces 2021.

What You’ll Bring to The Team:

At Florence, we’re passionate about making it easy for our Customers to contribute to research and identify treatments and cures. A technical issue should never slow them down! As a Director of Strategic Accounts, you will:

• Establish a working knowledge of Florence's technology and the value proposition it provides to both Sponsors and CROs.
• Be able to present the value proposition and technology solution to prospects within the first 30 days of employment.
• Prospect, secure and manage relationships at assigned CRO/Sponsor accounts (top 20 in each sector not currently under contract with Florence).
• Align with Implementation, Product, Development and other functional areas internally to drive flawless delivery
• Achieve objectives and targets that align with Florence’s organizational goals, while taking on new challenges with a sense of urgency, high energy, and enthusiasm.
• Provide the utmost in Customer service to ensure the success of all Florence projects for the assigned accounts.
• Establish a regular cadence of communication with all Customers that include key stakeholders at the account.
• Gain a deep understanding of the key stakeholders, decision-making process, influence networks and “politics” of the account.
• Upon securing new contracts, design an overall account strategy to assist in the management of the account moving forward.

You are:

• Customer focused: You will influence and partner with our most important accounts and bring value to the work they are trying to accomplish.
• Action-oriented and organized: Proactive mindset that bridges ideas to implementable solutions, and can help move both internal and external stakeholders to quickly solve problems.
• Results-focused: Have the ability to develop deep relationships with CRO/Sponsor stakeholders and have shown a proven ability to navigate multi-faceted Customer organizations with repeated success.
• A leader: Can set an agenda that is aggressive, but realizable, and wins followers with a positive and energetic approach to work and life. Gets energy from solving difficult problems.
• Clear communicator: Shows exceptional project management, articulation of issues and an ability to navigate Florence stakeholders across teams to solve problems.

What’s in it for you?

• Do well. We offer exceptional salary, meals at the office, the PC setup of your choice and office space in the heart of Atlanta, as well as medical and dental insurance
• Do good. We insist that health technology is the highest calling for software development. We pride ourselves on working on something bigger than ourselves; helping advance cures and therapies
• Enjoy. Our office is in Midtown (remote during COVID)

Florence Healthcare supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical disability, or any other protected class.