Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

What you get to do in this role:

• Work as a business partner with account teams to develop pursuit strategies for engaging IT leadership at customers and partners
• Act as experts for our IT Solutions Portfolio, and expand solution presence within existing accounts or looking for new logos while maintaining and growing your expertise in leading transformational technology concepts and methodologies
• Take the sales lead in all Commercial accounts where there is an ITX opportunity
• Align ServiceNow capabilities with desired outcomes for IT transformation
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions provide business outcomes that align to those initiatives
• Manage sales opportunities and business relationships, from the office, with influential contacts within Commercial Accounts
• Meet or exceed Monthly, Quarterly and Annual sales objectives, constantly working towards daily, monthly & quarterly KPI metrics such as pipeline build, revenue attainment, ACV bookings and renewal rates
• Provide timely and accurate information to management such as forecasting and opportunity status
• Understand, develop and build a franchise within your assigned territory in order to consistently exceed quarterly and annual sales goals, and create successful, happy customers
• Follow the sales process in order to win new ACV business
• Facilitate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Marketing etc.
• Effective Data Management through internal and external sources such as CRM, social media, search engines and press
• Occasional travel for training and/or meetings may be required  

 

Qualifications

To be successful in this role you have:

•  3+ years technology sales experience in enterprise software or consulting services, ideally to IT organizations 
• Strong technical aptitude to understand the challenges a prospect is facing and translate those to business outcomes ServiceNow can deliver, and to communicate the value
•  Experience in selling enterprise class solutions in person or remotely (Zoom/WebEx/phone)
•  A thorough understanding of the sales process and the ability to navigate and progress short but complex sales cycles
•  Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus
•  Presentation skills via web based tools
•  Excellent listening, verbal and written skills
•  Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
•  Persistent, dependable and accountable
• ble to adapt to a constantly changing and growing environment

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.