CX Partnership Experience Owner, SUVs
Job Description:
At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.
The CX Partnership Experience Owner will identify and establish key strategic partnerships that grow the Ford SUV business and assist with establishing the Ford SUV brand.
What you'll be able to do:
- Responsible to engage specific external entities for A.S.E. (Accessories, Services and Experiences) partnerships and business development
- Maintain current partnership relationships and identify areas for potential partners establishing a relationship with them
- Owns the specific A.S.E. partner relationship and related internal execution plan
- With the partner, facilitates joint business integration across the respective enterprises to pilot and/or launch segment accessory service partnerships, product bundling and co-marketing opportunities in concert with vehicle and segment specific experience owners
- Collaborates with the CX Customer Journey Manager, CX Experience Owners and Vehicle Personalization to align and deliver strategic A.S.E. objectives.
The minimum requirements we seek:
- Bachelor's Degree in marketing, business or similar area
- Minimum of 5 years' experience working in sales in a business setting dealing with clients and internal colleagues
Our preferred requirements:
- Excellent organizational skills to meet goals and set priorities
- Be proactive, organized and handle work under stressful and uncertain environments
- Exceptional communication and presentation skills, both written and verbal, in order to express technical and nontechnical concepts clearly and concisely
- Ability to thrive in a team environment while creating positive, long-lasting relationships with clients
Additional Experience and Background
We are looking to build a diverse team that brings together multiple backgrounds and experiences to create diversity of thought. Success will require a mix of talent that collectively understands the customer (as people), dealers, service, credit, marketing sales, product development, etc. as we all deliver on the Ford+ plan.
Communication
- Excellent verbal and written communication skills with the ability to communicate effectively with all levels of management in varying areas of business and engineering.
- Possess strong interpersonal skills, demonstrating professionalism in all actions.
Own Working Together
- Believe in skilled and motivated people working together
- Build strong relationships; be a team player, develop ourselves and others
- Actively participate in Care for Each Other initiatives and lead by example
Partner Management
- Interact extensively with and influence business leaders, partners and vendors
- Strong supplier management skills and effective negotiation skills
Key Leadership Behaviors
- Create Tomorrow - embrace change that transforms the Customer Experience
- Be Curious - ask critical questions but also help to find a solution
- Play to Win - build value by putting our customers first and at the center of all we do
What you'll receive in return:
As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition!
If you have what it takes to help us redefine the future of mobility, we'd love to have you join us!
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Visa sponsorship is not available for this position.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
For information on Ford's benefits and compensation, click here:
https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2021-benefits-and-comp-LL6-sal-plan-1.pdf
At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combatting COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.