Account Manager at Securian Financial

| Minneapolis–Saint Paul, MN
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*At Securian Financial the internal job title for this position is Channel Partner Sr. Analyst.

Position Summary:

Account Managers develop and maintain strong relationships with mid-market Group insurance clients to create long-term partnerships and ensure a high level of satisfaction and retention. The Account Manager also serves as the primary in-house resource to our Account Executives who work directly with our 450+ employer clients.

Responsibilities include but not limited to:

Serve as the primary Account Manager for clients with fewer than 3,000 employees, representing approximately $13 million in annual premium revenue.
  • Analyze plan data and industry trends and develop a strategic plan around plan design.
  • Interpret and communicate financial and service results to clients in a consultative manner.
  • Respond to client inquiries and facilitate virtual and /or telephone meetings/presentations to clients and producers.
  • Participate in new client implementations.
  • Achieve client satisfaction and retention goals consistent with the department goals.

Co-management of large clients - serving as primary in-house resource and support to Client Relationship Advisors. Serves as the day-to-day contact for the client. This includes attending meetings, responding to client requests, assisting with projects, and work on annual stewardship materials.

Assist with projects related to team development, client service and department initiatives.

Maintain relationships with our Channel Partners.

  • Excellent verbal and written communication skills.
  • Strong problem-solving skills - analytical, resourceful and service oriented.
  • Demonstrated ability to develop and maintain strong relationships with clients and internal associates.
  • Organizational skills with the ability to balance workload to meet challenging volume, service and quality standards.
  • Ability to understand numerical data and identify trends.
  • Ability to pass life/health licensing exam within 6 months.

Physical Job Requirements:
  • Ability to work at least 40 hours per week
  • Ability to utilize keyboard, mouse and computer for up to 3-6 hours per day
  • Ability to utilize telephone for approximately 1-4 hours per day
  • Ability to perform simple grasping including handwriting, paper manipulation, sorting, folding, etc. periodically throughout entire workday

The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Securian Financial has been around for 140 years. We're committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There's a reason our employees have voted us as a best place to work year after year! In addition:
  • Generous paid time off. We want you to take time off for whatever matters most to you!
  • Tuition reimbursement program. We value continuous learning at Securian!
  • Company-funded pension plan as well as 401K retirement plan - great resources to secure your financial future.
  • Continuous opportunities for new challenges.
  • Variety of health plan options as well as dental and vision plans.
  • Paid maternity/paternity leaves.

Securian Financial Group, Inc. does not discriminate based on race, color, creed, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance, status in a local human rights commission, or any other status or condition protected by local, state or federal law. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by telephone 651-665-5522 (voice), 711 (telecommunications relay), or by email at [email protected]

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More Information on Securian Financial
Securian Financial operates in the Financial Services industry. The company is located in St. Paul, MN. Securian Financial was founded in 1880. It has 5001 total employees. To see all 53 open jobs at Securian Financial, click here.
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