Account Development Representative
MURAL created the Collaborative Intelligence System™ to power cultures of effective collaboration where everyone is connected, contributing, and empowered to deliver business-driving outcomes.
Founded in 2011, MURAL is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 900 “MURAListas” around the world collaborate in the MURAL® app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.
MURAL has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.
YOUR MISSION
As an Account Development Representative (ADR) on our world-class Sales team, you will grow our business by partnering with our Integrated Marketing/Demand Gen team to engage target accounts across channels and create a pipeline to fuel our aggressive growth plans. As part of this role, you will be tasked with executing an Account-Based strategy by engaging inbound leads, while also leveraging outbound prospecting to develop relationships with champions, influencers, and decision makers with our target accounts. You will partner closely with the Integrated Marketing team and with Account Executives to form a seamless GTM approach.
Our belief is simple: generate wows by delivering exceptional customer experiences. Your role as an Account Development Representative makes that a reality.
In this role, you will:
- Evangelize MURAL and secure the success of the top product, innovation, consulting, leadership teams and others across the world
- Respond to inbound leads and assist individuals as they begin to use our product.
- Develop targeted outbound messaging to engage decision makers using email, phone, social media, and direct mail campaigns
- Develop a strategy to optimize and manage a pipeline using Salesforce CRM
- Partner closely with Integrated Marketing, Operations, and Account Executives to develop strategies to engage new accounts and expand existing customer accounts.
- Schedule qualified meetings for Sales team that lead to bookings
- Deliver feedback to our Product team to contribute to the constant innovation of MURAL
- Build a deep understanding of our products and key markets
YOUR PROFILEThe top candidate will have the following skills:
- 1 year of account or sales development experience, preferably in a technical space, engaging mid-level and senior executives
- Exceptional written and verbal communication skills: email, online chat, telephone and video! Your writing must be exceptional and you are eager to use video and other communication techniques to authentically connect with people.
- Proven track record with demonstrated success in achieving quota
- Experience with following defined processes using CRM (Salesforce a plus)
- A quick learner and fast on your feet
- Incredibly organized and detailed oriented
- A good sense of humor
- Motivated to break into new opportunities with a creative edge
- Natural leader and the gift of inspiring others
- A clear communicator and a sense of urgency to get the job done
- Experience with an Account-Based (ABM/ABX) go-to-market approach is a plus.
#LI-Remote #LI-AB1
Please submit your resume in English.
WHAT WE OFFER
In addition to being part of our quest to help people empower their imagination, we offer:
- Competitive salary
- 401K (US only)
- Company equity
- Health insurance
- Fertility benefits
- MURALvida stipend (for fitness, wellness, learning and coworking)
- Fully remote team
- Parental leave
- End of year closure
- Design thinking trainings
- MURAL free forever plan
OUR VALUES
We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:
- Make others successful
- Adapt to thrive
- Play to wow
- Think global
- Experiment like an owner
Practicing equality through imagination work.
MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life.