About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Big Red Rooster (a JLL Company) is seeking a highly motivated Account Coordinator to join our team in Columbus, OH.

Summary

We're looking for a strategic thinker to join our Client Service team. Working under the guidance of the Account Manager, plans project details and follows through on day-to-day activities with creative team and client(s) as needed to ensure successful completion within given deadlines. Deeply understands the client's business strategy, identifying growth opportunities as appropriate. The ideal candidate is driven to learn and grow and flexible with responsibilities due to the nature of the business growth and adaptive to change.

Responsibilities

• Well versed in our client's business, strategy, products, goals, and brand guidelines in order to deliver the highest quality of work
• Project Management:
  • Develops and executes project work plans and revisions as appropriate to meet changing needs and requirements
  • Facilitates the flow of information on all phases of the project to ensure internal requirements and proper approvals are met
  • Performs internal initiation tasks on all new projects
  • Manages multiple projects simultaneously by creating and implementing project schedules and meeting required deadlines
  • Understands each project scope, milestone dates, status and resource allocation
  • Supports account manager on multiple projects
• Acts as a critical liaison and thought partner to the internal strategy and creative team members, initiating and participating in collaborative work sessions frequently
• Develops trust with team and client members by providing a deep understanding of business, consistent eye for detail and sound judgment
• Partners with strategy leads to support strategic client work as needed inclusive of secondary research, trend analysis and primary consumer research activities
• Conducts competitive analysis and brand reviews using a mix of secondary sources, digital audits and in-store audits.
• Troubleshoots and assists in the resolution of problems
• Elicits cooperation from a senior manager when appropriate and when needed
• Reviews copy, layouts and proofs for accuracy against clients requests prior to sending to client
• Executes and reinforces client service and strategy best practices across accounts
• Learns and helps manage digital collaboration tools and project management software including data input, reporting, day-to-day reviews with location and extension to other offices if needed
• Attends client meetings as needed to obtain information and provide meeting recaps
  • Coordinates and schedules appropriate teams for internal briefing to ensure accurate agency direction and collecting consolidated questions, follow-up notes, and scheduling for client review
• Keeps manager and client informed of project status, including maintaining client status reports
• Assist in other areas of the business as needed

Required Qualifications

• Bachelors degree in marketing, advertising, public relations, business or related field. Master's degree a plus
• Internship experience in a project management or account management capacity is a plus
• Solid understanding of project management methodology
• Good verbal and written communication and interpersonal skills; written communications/email etiquette is a MUST due to many non-local clients
• Ability to resolve conflicting situations
• Effective problems solving skills
• Must be detail oriented
• Must have exceptional organization skills
• Must be able to multi task and prioritize
• Thrives at building relationships and understanding how to adapt to different personalities
• Excellent listening skills
• Ability to be calm and flexible during times of change
• Must be excellent with Microsoft Office and able to use Macintosh operating systems
• Capable of working independently and/or with team; being a small agency must be open to wearing multiple hats outside of job role
• Must be able to manage client relationships effectively
• Must be a team player, working closely with creative team, production, visual merchandisers, and third party vendors

#LI

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.