Jobs at JLL

Conducts office leasing market research, analyzes rental rates, occupancy, absorption, and competitive trends, and maintains leasing databases. Supports proposals, client presentations, lease negotiations, financial analyses, cash flow projections, document reviews, and leasing performance reporting. The role requires strong quantitative skills, advanced Excel proficiency, financial modeling knowledge, English and Mandarin communication, and an interest in commercial real estate.

Manages lobby and front-office operations, including visitor handling, reception protocols, staff supervision, occupant requests, cleanliness, safety, security coordination, compliance, reporting, and tenant engagement. Coordinates with engineering, housekeeping, security, EHS teams, and service providers to maintain a professional, safe, and welcoming environment. Supports emergency preparedness, incident reporting, audits, continual improvement, and community management while overseeing front-office staff discipline and wellbeing.

Manage mall operations data, tenant and lease databases, MIS reporting, dashboards, footfall and sales analytics, financial tracking, and ERP or mall management systems. Support budgeting, audits, compliance documentation, stakeholder reporting, system troubleshooting, data quality, and process improvements. The role requires advanced Excel, database management, reporting tools, and coordination with finance, marketing, security, HR, and leadership teams.

Supports the real estate research department by gathering information, preparing concise written and oral reports, assisting with brainstorming and planning, and completing tasks assigned by the Head of Research. The role provides training toward becoming an analyst and requires strong English communication skills, research interest, and a background in business, finance, economics, mathematics, or science.

Handle customer service requests and incidents by identifying issues, providing effective solutions, escalating complex cases, documenting interactions, and following up until resolution. Collaborate with internal teams to improve service delivery, participate in training, and share knowledge. The role requires a bachelor’s degree, customer service and organizational skills, basic English proficiency, and willingness to work rotating shifts six days per week onsite in Bangkok.

Supports HR strategy and business leaders across the talent lifecycle, including workforce planning, employee relations, performance management, compensation, recruiting, and retention. Leads large-scale merger and acquisition workforce integrations, onboarding, redeployment, and RIF activities. Provides HR analytics, governance, policy guidance, and employee support while coordinating HRBPs, Centers of Excellence, and HR Business Services. The role also oversees remote-site teams, reward programs, succession planning, and client-specific people initiatives.

Supports facility engineering operations, including preventive maintenance, MEP systems, contractor oversight, breakdown management, inventory and spare-parts planning, reporting, procurement, and service-level compliance. The role assists senior engineers with project delivery, safety requirements, energy conservation, maintenance schedules, and client service while independently handling engineering-related shifts when required.

Provides administrative and operational support to the Facilities Management team. Responsibilities include coordinating vendors and contractors, supporting procurement and purchase orders, preparing reports and meeting materials, managing safety equipment records, coordinating employee onboarding, and organizing engagement activities. The role requires strong organization, communication, multitasking, recordkeeping, and Microsoft Office skills, with coordination across departments and external stakeholders.

Manage CAD and CAFM operations supporting global service delivery. Review and standardize AutoCAD and Revit drawings, create test fits, maintain as-built floorplans, apply BOMA and client layering standards, and prepare drawings for CAFM/IWMS publication. Coordinate stakeholders, perform quality assurance, manage workflows, meet deadlines, and provide guidance to occupancy planning teams.

Supports investment sales and acquisitions through client research, capital trend analysis, relationship management, marketing materials, market research, financial analysis, underwriting, valuation modeling, due diligence coordination, transaction timeline management, negotiations, and closing documentation.

Manage occupancy planning and Moves, Adds, and Changes activities across Tokyo client sites. Responsibilities include supply-demand modeling, space planning, occupancy data governance, relocations, workstation setup, vendor coordination, ticket resolution, reporting, and post-move quality improvement. The role requires Japanese and English fluency, strong Excel and presentation skills, IWMS experience, and the ability to perform hands-on workstation adjustments.

Provides customer support and case or incident management by identifying issues, resolving or escalating requests, documenting interactions, tracking progress, and conducting follow-ups. Collaborates with internal teams to improve service delivery, participates in training, and shares knowledge. The role is onsite in Bangkok, requires shift work and a six-day workweek, and involves rotating morning, afternoon, and overnight weekend shifts.

Executes real estate research and advisory projects, producing market studies, analyses, forecasts, and client-ready deliverables. Supports business development, client engagement, revenue objectives, and quality assurance while ensuring project outputs align with JLL standards and departmental strategy. The role also contributes to team knowledge sharing and professional development.

Manages utility plant reliability, maintenance, compliance, troubleshooting, and continuous improvement for an on-site facility. Coordinates service providers, suppliers, spare-parts inventory, maintenance schedules, audits, quality deviations, EHS requirements, and CMMS task documentation. Investigates equipment failures, supports utility projects, identifies energy-saving opportunities, trains engineering and operations personnel, and ensures assigned systems remain safe, compliant, serviceable, and within budget.

Develops internal productivity and DX solutions using Python, Databricks, JLLGPT, and OutSystems. Responsibilities include building and operating data-analysis platforms, integrating AI tools into workflow automation solutions, and developing web applications. Required skills include Python development, REST API design and testing, SQL, and relational database operations. Preferred experience includes LLM prompt engineering, RAG systems, cloud platforms, web applications, OutSystems, and agile development.

Supports a real estate research team by gathering information, preparing concise written and oral reports, contributing to brainstorming and planning, and completing assignments from the Head of Research. The role is designed to develop analyst skills and requires strong English communication, research interest, and an academic background in business, finance, economics, mathematics, or science.

Manage facility engineering and maintenance operations for a corporate site. Responsibilities include preventive maintenance, electrical and HVAC systems, M&E project support, vendor and contract management, budgets, incident reporting, business uptime, annual power-down planning, statutory compliance, critical spares, energy conservation, service-level agreements, and performance reporting. The role supports the Chief Engineer and requires the ability to independently manage site operations when needed.

Lead enterprise AI architecture across products, platforms, and shared capabilities. Define standards, reference architectures, guardrails, governance, and responsible adoption practices for LLM applications, agentic workflows, orchestration, evaluations, observability, and AI-powered software delivery. Partner with business, product, and engineering leaders, guide technical strategy and investment decisions, ensure security and compliance, and mentor architects and senior engineers.

Leads enterprise data engineering strategy, standards, architecture, and digital transformation initiatives. Designs AI innovation frameworks, oversees complex data platforms, evaluates emerging cloud and automation technologies, and develops technology roadmaps aligned with business objectives. The role provides technical leadership across engineering, product, business, and executive teams, influences technology investments, drives innovation, and mentors senior technical talent.

Analyze large datasets related to property management, sales, finance, and market trends. Develop analytical solutions, dashboards, reports, and visualizations to track KPIs and business metrics. Ensure data accuracy, identify process improvements, manage project deliverables, and communicate insights and roadblocks to technical and non-technical stakeholders.