Team Lead, Sales, SME & Growth, CN

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

The SME & Growth team is expanding cross-border payment solutions for growth-stage businesses across a wide range of industries. You'll lead the Business Development team, shape sales strategy and turn market opportunities into sustainable business growth.

• Expand cross-border payment business across growth-stage sectors including cross-border e-commerce, direct-to-consumer brands, online entertainment, gaming, marketing, SaaS, logistics, online travel, AI, cloud and education.

• Shape sales strategy by identifying industry needs, standardising products and solutions, developing pricing and promotional packages, and informing go-to-market strategy. You'll represent market dynamics and customer needs across the business.

• Set sales targets and translate them into clear plans, while improving sales processes and management tools. You'll ensure company strategy is executed effectively and remain accountable for activation, revenue and transaction volume targets.

• Manage the performance of your own portfolio and the wider Business Development team, balancing sales outcomes with the quality and consistency of sales activity. Use performance data and market changes to adjust sales and promotion strategies, and coach underperforming team members through joint customer visits, training and targeted support.

• Partner with Product, Marketing, Strategy, Account Management and Service teams to drive the cross-functional collaboration, change and initiatives that support business growth.

• Build relationships with prospective customers and develop commercial partnerships through your industry network, external resources and industry events.

• Stay close to developments across relevant industries, identify new partnership models and turn market opportunities into sustainable business growth.

Essentials

• A bachelor's degree or above, with professional fluency in both spoken and written Chinese and English.

• Proven experience leading a Business Development or sales team, including at least three years of successful people-management experience as a Team Leader.

• Strong experience in cross-border payments, cross-border e-commerce, cross-border ERP, website-building platforms or another cross-border industry.

• Strong self-motivation, disciplined execution and a clear sense of accountability for both process and results.

• Strong analytical and structured problem-solving skills, with concise, direct communication and the ability to identify and influence key decision-makers and stakeholders.

• Agility, resilience under pressure, strong market insight and sound judgment, with the ability to respond to changing conditions while maintaining a long-term view.

Preferred

• Experience building commercial partnerships through personal networks, external resources or industry events.

• Experience developing standardised sales solutions, pricing or promotional packages for growth-stage businesses.

• Experience collaborating across Product, Marketing, Strategy, Account Management and Service teams in a fast-changing business.

• You have a track record of hitting your numbers, and you're motivated by stretch goals.

• You stay close to your industry, follow trends, and bring outside perspective into your work.

• You own the outcome and you don't wait for permission to fix what's broken.

• You say what you mean. You're direct, but you lead with respect.

• You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.

SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.

It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.

If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.