Sales Support

Posted 18 Days Ago
5 Locations
Remote
Entry level
Other
The Role
The Sales Support Representative assists the Sales Operations & Support team with managing service-related customer needs, addressing product pricing issues, and providing superior customer support. The role involves developing strategies to correct pricing, answering inquiries, and fostering relationships with customers and internal departments.
Summary Generated by Built In

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.


All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

The Sales Support Representative will collaborate directly with the Sales Operations & Support team and assist with managing the service-related needs of customers. This position will work to address and correct product pricing issues

Responsibilities:

  • Develop, implement, and execute a strategy to address and correct price issues
  • Answer customer and sales inquiries in a timely and professional manner
  • Assist sales in relations and support to specified customers
  • Understand product assortment, technical qualities of product, and pricing
  • Provide superior Sales Operations & Support utilizing a highly professional and courteous manner
  • Foster and maintain strong relationships with Sales
  • Work closely with internal departments: systems, warehouse, compliance, supply chain and receivables to fulfill customer requirements within scope of company abilities
  • Assist with customer orders

Skills and Abilities:

  • High School Diploma
  • 0-2 years of experience

Additional Job Details

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

The Company
St. Louis, MO
3,273 Employees
On-site Workplace

What We Do

With a pedigree dating back more than a century, Nidec Motor Corporation (NMC) is a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. The NMC product line features a full line of U.S. MOTORS® brand high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units.

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