Sales Support Specialist

Posted Yesterday
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Lantana, FL, USA
In-Office
Entry level
Biotech
The Role
The Sales Support Specialist enters and updates opportunities in CRM, forecasts sales, prepares reports for TSRs, and manages samples and quotes.
Summary Generated by Built In

Regional Sales Support Duties and Responsibilities

Opportunities

Entering new opps into CRM on behalf of TSRs Updating opps in CRM on behalf of TSRs ensuring the following is accurate:

Pricing

Volume

Stage

Chance

External Comments

Sending region monthly Opps Expiring and Needing Update Report on the 1st weekday of each month CCing Supervisor Sending region Opportunity Scorecard Report on the 1st weekday of each month CCing Supervisor Sending supplier-based Opportunities Needing Update prior to PDMs quarterly Supplier Reviews CCing Supervisor

Samples

a.Entering new samples into CRM on behalf of TSRs, ensuring they are linked to appropriate opportunities

Replink

Send Open Replink Alerts to region on Mondays CCing Supervisor Update Replink Alerts on behalf of TSRs

Pre-Call Planning

Create Pre-Call Planning reports for TSRs sales calls Including the following: Forecasting, Purchase History, Open Samples, Open Opps, Accounts Receivables, and pricing of purchased materials.

Quarterly “Hunting” Reports

In the ongoing effort to confirm and close new business we will be generating a “Hunting Expedition” spreadsheet report that will be emailed to TSR once per quarter.  This will confirm the opportunities in TSRs territory, sorted by customer, and include open opportunities, closed lost opportunities and Market Intel opportunities.  This will provide TSR with a comprehensive list of new business targets that TSR can use in advance of all customer meetings.  It is important to focus on the previously lost and Market Intel opps as they represent potential “quick hits” for new business.  In many cases our products are already approved, and TSR will not need to wait months or years for an approval.   This should be one of the most effective ways to close opportunities quickly and more efficiently. CCing Supervisor when report is sent.

Highlight/Lowlight Report

3 business days prior to EOM pull Closed Won Opps Report and add this to the regional Highlight/lowlight report for the region CCing Supervisor

Include all opps above $5000 in sales and exclude Turnover opps.

Forecasting

Submit Forecast Overrides

Quotes

Submitting quotes on behalf of TSR

Skills Required

  • Experience with CRM system
  • Ability to generate reports
  • Sales support experience
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The Company
Berchem
2,676 Employees

What We Do

As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities. Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers. Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships. We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees. Specialties include: Life Sciences: Personal Care, Home Care & Industrial Cleaning, Pharma & Healthcare, Food & Nutrition, Animal Nutrition, Agricultural & Environmental Industrial Chemicals: CASE, Electronics, Essential Chemicals, Fine Chemicals, Advanced Materials & Additives, Chemicals, Lubricants & Metal Working Fluids, Other Applications, Textiles, Leather & Paper At Azelis, our partnerships with customers and principals remain at the heart of our activities. As a leading global innovation service provider, our entrepreneurial approach to doing business is reflected in our can-do attitude. Across our network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance along the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated and unique digital service to customers and attractive business opportunities to principals. Striving to create a positive impact on the environment and communities around the world, we are top-industry-rated by Sustainalytics. Azelis is a leader in sustainability. We aim to provide effective, sustainable, and reliable solutions. Our business is your business

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