Essential Duties and Responsibilities
Sales Support & Coordination
- Support Account Managers by assisting with day-to-day activities including sample entry, document distribution, quotations, regulatory responses, and order follow-up.
- Maintain and update customer databases and sales records to ensure data accuracy and visibility.
- Assist in preparing sales materials, presentations, and proposals.
- Answer customer inquiries via phone, email, or in person, and ensure prompt and courteous issue resolution.
- Assist with sales activities such as responding to product questions, providing product information, and supporting lead generation efforts.
- Act as a liaison with customers during Account Manager travel or absences (e.g., vacation, leave).
- Serve as backup to the Sales Coordinator and Sales Assistant as needed.
Event Planning & Execution
- Lead or support coordination of national and regional events, including trade shows, technical days, and sales meetings.
- Work closely with Brand Specialists, Marketing, the VP, and regional teams to ensure effective event execution.
Administrative & Team Support
- Provide general administrative support to the Executive and Sales Teams to help drive business growth.
- Monitor and track key support metrics and contribute to regular reporting efforts.
- Maintain accurate records of sales activities, customer information, and other relevant data.
- Assist with customer inquiries to support a responsive and high-quality customer experience.
What We Do
As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities. Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers. Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships. We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees. Specialties include: Life Sciences: Personal Care, Home Care & Industrial Cleaning, Pharma & Healthcare, Food & Nutrition, Animal Nutrition, Agricultural & Environmental Industrial Chemicals: CASE, Electronics, Essential Chemicals, Fine Chemicals, Advanced Materials & Additives, Chemicals, Lubricants & Metal Working Fluids, Other Applications, Textiles, Leather & Paper At Azelis, our partnerships with customers and principals remain at the heart of our activities. As a leading global innovation service provider, our entrepreneurial approach to doing business is reflected in our can-do attitude. Across our network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance along the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated and unique digital service to customers and attractive business opportunities to principals. Striving to create a positive impact on the environment and communities around the world, we are top-industry-rated by Sustainalytics. Azelis is a leader in sustainability. We aim to provide effective, sustainable, and reliable solutions. Our business is your business
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