Sales Support Specialist

Posted 2 Days Ago
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São Bernardo do Campo, São Paulo, BRA
In-Office
Entry level
Biotech
The Role
Provide administrative and operational support to the sales team: prepare and maintain quotations, manage pricing and customer data in CRM/SAP/BI, process leads, coordinate RFIs/RFQs, handle demo logistics, and track sales literature and documentation.
Summary Generated by Built In
The Sales Support will be responsible for providing the sales team with routine administrative support and enhances the efficiency of the sales process between Sartorius and it's customers. The holder of this position supports the internal sales team to run reports and simple analysis for sales team to be aware the sales situation and the status of customer.

Grow with us – Your Responsibilities
  • Prepare and maintain customer quotations by creating, updating, and coordinating offers in CRM, SAP, and related tools to ensure accurate, timely, and compliant offer preparation
  • Maintain pricing conditions, discounts, contractual terms, customer master data, and standard sales reporting in CRM, SAP, and BI tools to support data quality, performance visibility, and operational decision-making
  • Process incoming sales leads and customer requests by assigning, documenting, and tracking activities within CRM systems to ensure timely follow-up and transparent request handling
  • Coordinate RFIs, RFQs, and customer questionnaires by gathering stakeholder input and consolidating responses to support complete and on-time customer submissions
  • Support demo handling activities by coordinating scheduling, shipment, returns, and documentation to ensure efficient utilization and traceability of demo assets
  • Coordinate requests for sales literature, samples, and technical documentation by liaising with internal stakeholders and tracking fulfillment to support sales activities and customer engagement

What will convince us- Qualification & Skills:

  • Complete vocational training in a commercial or related field, ideally combined with initial experience in sales support, commercial operations, or customer service
  • Demonstrate an understanding of sales processes, pricing logic, and quotation management
  • Utilize CRM, SAP, and sales enablement tools effectively in a business environment
  • Apply a structured and detail-oriented approach while maintaining strong coordination and communication practices
  • Collaborate effectively with regional sales teams and cross-functional stakeholders
  • Communicate fluently in English

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Skills Required

  • Complete vocational training in a commercial or related field
  • Initial experience in sales support, commercial operations, or customer service
  • Understanding of sales processes, pricing logic, and quotation management
  • Experience using CRM systems effectively
  • Experience using SAP
  • Ability to run reports and simple analysis in CRM/SAP/BI tools
  • Structured, detail-oriented approach with strong coordination and communication
  • Ability to collaborate with regional sales teams and cross-functional stakeholders
  • Fluent English communication

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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