Sales Support Specialist (Part-Time)

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

We are seeking a detail-oriented and results-driven Part-Time Sales Support Specialist to assist our sales team in driving key initiatives and improving overall sales performance. This role will focus on managing various projects related to sales strategy, process improvement, and performance metrics. The ideal candidate will have a strong background in project management within a sales environment and will be able to work collaboratively with cross-functional teams to achieve project goals.

What you’ll do here:

• Project Management: Lead and manage sales-related projects from initiation to completion, ensuring all project milestones are met and align with company objectives.
• Process Improvement: Identify opportunities for process optimization within the sales team, developing and implementing strategies to enhance efficiency and effectiveness.
• Collaboration with Sales Team: Work closely with sales leadership, account executives, and other stakeholders to gather insights, assess project needs, and execute on deliverables.
• Performance Tracking and Reporting: Develop and manage key performance metrics for sales projects, providing regular updates and insights to management.
• Documentation and Training: Create and maintain detailed project documentation and train sales team members on new processes or tools introduced through project work.
• Resource Coordination: Coordinate with internal departments, such as marketing, operations, and finance, to ensure alignment and adequate resource allocation for each project.
• Risk Management: Identify potential project risks and develop mitigation plans to ensure successful project completion.

Requirements:

• Experience: 3+ years of project management experience, preferably within sales or a related field.
• Skills:
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Proficiency in project management software (e.g., Asana, Trello, MS Project)
  • Knowledge of CRM systems (e.g., Salesforce) and sales operations is a plus
  • Analytical skills to assess project performance and make data-driven decisions
• Results-oriented with a proactive approach to problem-solving
• Ability to work independently and manage time effectively
• Strong interpersonal skills for effective collaboration across teams
• Adaptable and able to thrive in a fast-paced, dynamic environment
• Bachelor’s degree in Business, Project Management, or a related field preferred.

Application Deadline: November 25th, 2024

Please note you must be authorized to work in the United States for this position.

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.