Jobs at FareHarbor

Generates top-of-funnel pipeline through high-volume outbound prospecting, primarily cold calls, email, LinkedIn, and CRM campaigns. Manages leads, qualifies prospects, schedules product demos for Account Executives, documents interactions, communicates FareHarbor’s value, monitors performance, researches market trends, and shares customer and competitive insights with internal teams.

Establish and scale FareHarbor’s revenue management and dynamic pricing practice. Analyze booking patterns, seasonality, channels, market conditions, and customer performance to improve revenue and yield. Develop onboarding standards, playbooks, training, tools, escalation paths, and implementation processes. Advise strategic customers while partnering with Product, Commercial, Data, Machine Learning, Implementation, and Customer Success teams to translate insights into product opportunities and measurable outcomes.

Own the Core Product Group strategy, vision, roadmap, execution, and success metrics. Lead and mentor Product Managers while driving data-informed prioritization, client value, conversion, product-market fit, and measurable business outcomes. Collaborate with Engineering, Commercial, Operations, and Product Marketing teams to deliver complex SaaS products. Identify AI use cases, guide AI-enabled product development from discovery through launch, and evaluate quality, reliability, privacy, and value.

Manage a portfolio of North American clients to drive adoption, retention, and revenue growth. Resolve inbound client issues, recommend strategic improvements, lead client and internal projects, meet KPIs for growth, communication SLAs, and retention, and advise clients using product and industry expertise.

Conduct bilingual English and Spanish SEO audits, keyword research, local and technical optimization, competitive analysis, AI search optimization, site migration recommendations, and performance reporting. Manage client portfolios, communicate with stakeholders, implement recommendations, and collaborate with account, product, and SEO teams. Use AI tools to improve workflows while staying current on search trends, structured data, E-E-A-T, and conversion-focused website best practices.

Own the strategy, roadmap, adoption, migration, monetization, and outcomes for FareHarbor Desk, a reseller platform serving concierge desks, DMCs, affiliates, and high-volume partners. Lead discovery, segmentation, prioritization, product analytics, and cross-functional delivery across booking, inventory, itineraries, payments, commissions, reporting, and integrations. Partner with Engineering, Design, Commercial, Sales, Support, Onboarding, and Finance to improve workflows, align stakeholders, support go-to-market execution, and drive bookings, retention, revenue, and operational efficiency.

Own the specification, design, and implementation of features for FareHarbor’s large-scale web application. Collaborate with product team members, develop scalable and performant full-stack solutions, improve automated testing, resolve technical challenges, and participate in code reviews. The role requires strong Python and JavaScript skills, experience with front-end and back-end frameworks, relational databases, performance optimization, and agile development.

Own the specification, design, and implementation of features for FareHarbor’s large-scale web application. Collaborate with product teammates, develop scalable and performant full-stack solutions, improve automated testing, resolve technical issues, and participate in code reviews. The role requires strong Python and JavaScript skills, experience with front-end and back-end frameworks, relational databases, and production scalability challenges.

As an Account Executive, you'll acquire new clients by presenting FareHarbor's services, qualifying opportunities, and maintaining relationships while achieving sales targets.

Lead the commercial BI analytics team, deliver scalable reporting, data models, and governance. Partner with Commercial leadership to provide insights, manage projects and resources, mentor analysts, and drive data-driven decisions that support revenue and operational goals.

Lead analytics and sales operations for New Markets, advise commercial leadership, translate data into actionable strategy, set targets and KPIs, own lead allocation and performance processes, operationalize initiatives, build scalable tools and AI-enabled automation, and manage a team across analytics and sales operations.

As an Account Executive, you'll focus on acquiring new clients, manage relationships, give demos, and achieve sales targets.

Full-cycle sales role managing prospecting through close and implementation for FareHarbor reservation software. Build relationships, run demos, negotiate deals, use CRM to track leads, gather market intelligence, meet sales targets, and collaborate with product and marketing teams to drive client conversion and growth.

Manage full sales cycle for FareHarbor reservation software: prospect, demo, negotiate, close, and support implementation. Build relationships, use CRM, track performance, gather market feedback, and collaborate with product and marketing teams to drive revenue.

Set up, troubleshoot, and maintain client FareHarbor dashboards; collaborate with Sales, Onboarding, Support, and Account teams to customize dashboards, implement client feedback, and support seasonal projects while learning product updates and sharing best practices.

The Team Lead, Account Management at FareHarbor drives revenue growth, mentors Account Managers, and manages high-impact client portfolios, ensuring performance and retention targets are met.

Lead strategy and execution for FareHarbor's Public API and integrations portfolio. Define roadmap, engage enterprise clients for discovery, prioritize integrations (Accounting, CRM, POS), and ensure API lifecycle standards (versioning, auth, rate limits). Collaborate with engineering, design, sales, and support to drive adoption, measure KPIs, and enable scalable platform connectivity.

The Director of Client Onboarding & Enablement will lead a large team to enhance client onboarding experiences, improve operational efficiency, and drive client success through strategic training and automation efforts.