Sales Support Representative

Reposted 17 Days Ago
5 Locations
Remote or Hybrid
19-19 Hourly
Mid level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Fighting hubris, mission statement hypocrisy, and a tendency to overcomplicate things. We try to do good work each day.
The Role
The Sales Support Representative will respond to inquiries, manage leads, provide tailored solutions, and ensure positive customer engagement.
Summary Generated by Built In
Overview:
Corporate Tools is in search of a Sales Representative to join our New Inquiry Sales team. You will play a consultative role, aligning our products with the unique needs of our potential customers. It's important to note that this is not a traditional sales position, and there are no commission-based incentives. This department embodies our commitment to building loyalty through exceptional service that consistently exceeds expectations, starting from our clients' very first interaction to their final one. We're seeking motivated individuals with a consultative sales approach, excellent communication skills, and a passion for helping clients find the best services for their needs. This is a remote role, providing the flexibility to work from anywhere while being part of an innovative and client-focused environment.
Wage:
$18.50/hr
Benefits:
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar --- oh yeah

Responsibilities:
  • Respond to inbound inquiries and proactively reach out to potential clients to introduce and discuss our business services.
  • Understand client needs through active listening, present tailored solutions, and provide expert recommendations
  • Establish and maintain trust with clients by showing empathy and delivering a positive and engaging experience.
  • Manage leads through the sales funnel using the CRM system, ensuring timely follow-ups and accurate data entry.
  • Stay updated on our range of services and industry trends to effectively communicate features and benefits to clients.
  • Address client hesitations with thoughtful and strategic responses, steering conversations toward favorable outcomes.
  • Work closely with team members and other departments to improve processes and contribute to team success.
  • Consistently meet or exceed individual sales targets and contribute to team goals.

Requirements:
  • Demonstrated experience in a consultative sales role, ideally in a call center or remote environment.
  • Strong verbal and written communication skills with the ability to articulate solutions clearly and persuasively.
  • Experience using CRM tools and remote work software (e.g., Salesforce, HubSpot, Microsoft Teams).
  • Demonstrated skill in creative problem-solving and providing tailored solutions for clients.
  • A commitment to delivering an outstanding customer experience and building lasting client relationships.
  • Flexibility to thrive in a fast-paced, evolving environment and respond effectively to changing client needs.
  • Proven ability to manage multiple leads and prioritize tasks efficiently.
  • Strong ability to work independently and remain focused in a remote setting.

Top Skills

Hubspot
Microsoft Teams
Salesforce

What the Team is Saying

Jason
Joshua Stubb
Vanessa Sickles
Josh Groeschl
Hank
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The Company
HQ: Spokane, WA
1,200 Employees
Year Founded: 2010

What We Do

Corporate Tools LLC was created to make starting, running, and organizing a business easier. We service registered agent companies, business filing services, lawyers, accountants, corporate secretaries, governance professionals, small, medium, and massive corporate conglomerates.

Corporate Tools LLC is family-owned and operated, employs over 1,200 good humans across the nation, and services over 3 million active businesses nationwide. As we've grown, we've maintained a 95% employee retention rate. We have no debt, no investors, no venture capital, and no private equity.

What does it mean to be family-owned and operated?

Well, it's not perfect. But growth, profits, KPIs, endless investor meetings, warrants, options pools, vesting, or manipulating employees to be indentured servants in exchange for paper shares that won't make you rich, aren't things we have to deal with here.

We try to do good work and see where it goes. That's our actual mission statement. We try to make our customers and our employees happy. We get to focus on that versus making investors happy. We are well aware of competing with startups, and VC and PE-funded, or worse yet, public companies' total compensation packages, so we bring it up. We are different. Our packages include an excellent salary and 401K to buy stock wherever you want. We try to make our overall benefits better each year as we grow. We offer tough challenges—focusing on the journey as the reward, not the finish line. We try to hire people we enjoy being around.

We're not a platform or an AI cool guy place. We're not software as a service/whatever is the cool thing that gives investors a reason to ask for a higher multiple on their next round of stock dilution. Whoops, I mean, investment for the future.

We make business entity compliance tools. We power over 50,000 Professional Services that do registered agent service, corporate filings, VoIP phones, credit card processing, and various tech products. Here's a few examples of industry leaders riding on our backbone:

https://www.northwestregisteredagent.com/service-signup
https://www.registeredagentsinc.com/solutions/

We made a CRM system but focused on a whole stack of solutions for our business services customers and now we're pretty busy and could use your help. Thanks for looking!

Why Work With Us

A mid sized company servicing millions of clients, employing hundreds, but being family owned and operated with no debt, investors, VC, or PE in the tech space is unique. We offer stability, flexibility, and an opportunity to make a high impact almost immediately. We don't sell data to third parties. We're extremely open source and privacy focused.

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Corporate Tools LLC Teams

Team
Product & Tech
About our Teams

Corporate Tools LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.

Typical time on-site: Flexible
HQSpokane, WA
Austin, TX
Post Falls, Idaho
West Jordan, UT
Learn more

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