Sales Support Coordinator

Sales Support Coordinator 

Location: Moerdijk

Competitive base salary + Benefits 

Discover the new Ritchie Bros.

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. You live and breathe customer satisfaction and go up over and beyond to make that happen we invite you to join our growing team.

To keep on offering excellent service to our customers, we are looking for a Sales Support Coordinator for our business in Moerdijk. 

The opportunity:

The Sales Support Coordinator (SSC) is responsible for driving business outcomes and high customer satisfaction as the point of contact for sellers & Territory Managers (TMs). As such, the Sales Support Coordinator is expected to coordinate both internal and external resources to meet their needs. The Sales Support Coordinator handles the administrative tasks related to consignments thereby providing the Territory Managers with more customer facing selling opportunities and builds & maintains a strong and trusting relationship with both the sales team & sellers.

In this role you’ll:

• Be the single point of contact for assigned TMs and their sellers for all contract related tasks across all sales channels within the consignment to cash business process.
• Oversees assigned TM’s titles, deliveries (live auction), inspections (on-line events), missing signatures and information, collapses/roll-overs & assists with contract generation & addition of assets as needed.
• Establish a list of daily tasks to be completed & as requests/work comes in determines urgency & complexity and resets priorities as required in order to effectively meet the needs of both the seller and the business.
• Assists with managing TM opportunities, appraisals & long-form contracts.
• Provide effective & timely solutions for TMs when presented with an issue which in turn provides TMs with more time to focus on selling opportunities.
• Guide & advise the seller throughout the entire consignment to cash process, providing answers & resolving problems as needed to ensure a seamless & positive customer experience.
• Perform other duties as assigned.

Here Is What You Bring:

• You have excellent organizational skills, you’re the type that leaves no detail unattended. 
• Experience working independently and collaboratively in a team-oriented environment. 
• You thrive working as part of a team and pitch-in wherever needed. 
• Excellent time management skills, the ability to multi-task multiple projects and initiatives effectively and prioritize work are essential. 

Furthermore, you have:

• Excellent verbal and written communication skills.
• Interest in farming or machinery related business would be advantageous 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Professional English level
• Valid Driving Licence and own transport 

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 65+ years in business. And, we'll take care of you along the way. Here’s how:

• Competitive base salary 
• Pension plan
• Health insurance contributions
• Employee Stock Purchase Plan
• Gym Membership sponsorship

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.