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Job Description:
To manage end-to-end sales order processing and provide administrative support to the sales team, ensuring smooth coordination with other business units and accurate reporting. The role requires strong attention to detail, organizational skills, and familiarity with SAP systems.
Key Responsibilities:
- Sales Order Processing:
- Handle and process customer orders accurately and efficiently.
- Ensure timely order entry into SAP and monitor order status until delivery.
- Coordinate with logistics and warehouse teams to ensure order fulfillment.
- Administrative Sales Support:
- Assist the sales team with documentation, quotations, and customer communications.
- Maintain and update customer records and pricing information.
- Support in preparing sales presentations and proposals.
- Cross-Functional Coordination:
- Liaise with finance, supply chain, and customer service teams to resolve order-related issues.
- Collaborate with business units to ensure alignment on delivery schedules and inventory availability.
- Reporting & Analysis:
- Prepare regular sales reports, order tracking summaries, and performance dashboards.
- Analyze order trends and highlight discrepancies or delays.
- System & Process Management:
- Utilize SAP for order entry, tracking, and reporting.
- Identify opportunities for process improvement and automation.
Requirements:
- Diploma or Degree in Business Administration, Supply Chain, or related field.
- Minimum 2–3 years of experience in sales order management or sales support.
- Proficient in Microsoft Excel and reporting tools.
- Experience with SAP is a strong advantage.
- Strong communication and coordination skills.
- Detail-oriented with good problem-solving abilities.
Preferred Attributes:
- Ability to work independently and manage multiple priorities.
- Team player with a proactive attitude.
- Comfortable working in a fast-paced, dynamic environment.
Skills Required
- Diploma or Degree in Business Administration, Supply Chain, or related field.
- Minimum 2-3 years of experience in sales order management or sales support.
- Proficient in Microsoft Excel and reporting tools.
- Experience with SAP.
- Strong communication and coordination skills.
- Detail-oriented with good problem-solving abilities.
- Ability to work independently and manage multiple priorities.
- Team player with a proactive attitude.
- Comfortable working in a fast-paced, dynamic environment.
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
