SALES SUPPORT ASSOCIATE

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Hiring Remotely in Hong Kong Special Administrative Region of China
Remote
Junior
Fashion • Retail
The Role
Provide excellent customer service and after-sales support, assist with stock management, collect and input customer data into the database, and perform daily administrative duties to support boutique operations.
Summary Generated by Built In

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Founded in 1847, Cartier has long been hailed as one of the world’s renowned jewellers and watchmakers. Its skilled artisans have created jewels and objets d’art for royal families, celebrities, and society’s leading citizens alike, earning Cartier the accolade “Jeweller of Kings, King of Jewellers". Today the maison continues to offer a wide range of luxury collections, including jewelleries, watches, leather goods, accessories and fragrances. To cope with its expansion, we are looking for top-quality candidates for the following vacancy.

RESPONSIBILITIES

  •          Provide excellent customer service and provide support in after sales service

  •          Assist in stock management

  •          Collect customer data on sales floor and input customer database accordingly

  •          Provide support in other daily administrative duties in the boutique as required

REQUIREMENTS

  •          2 years relevant experience in sales or customer service

  •          Good command of both spoken and written English and Chinese (Cantonese and Mandarin).

  •          Proficient in using Excel, Word and Powerpoint.

  •          Customer oriented, good presentation and communication skills

We offer a very attractive remuneration and benefits package to the right candidate. Interested parties please click the apply button.

Information collected with be treated with strict confidence and will only be used for recruitment-related purposes

#Richemont #WeCraftTheFuture

Skills Required

  • 2 years relevant experience in sales or customer service
  • Good command of both spoken and written English and Chinese (Cantonese and Mandarin)
  • Proficient in using Excel, Word and PowerPoint
  • Customer oriented, good presentation and communication skills

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The Company
39,601 Employees
Year Founded: 1988

What We Do

Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.

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