Jobs at Richemont

Supports HR leadership with workforce, payroll, headcount, compensation, and benefits controlling. Responsibilities include reporting and analyzing workforce costs, preparing payroll budgets and forecasts, producing mandatory social reports, monitoring global HR KPIs, preparing monthly social provisions, supporting employee relations negotiations, managing Visier reporting, and contributing to Workday Adaptive implementation. Requires strong Excel skills, analytical rigor, organization, and collaboration with Finance.

Design, implement and support endpoint automations and custom applications, develop and package software, perform scripting-based troubleshooting and operational tasks, and maintain the health, security, and monitoring of endpoint automation platforms. Drive continuous improvement, knowledge transfer, and service excellence across global IT teams.

Support boutiques and partners as the operational contact for stock availability, replenishment, returns and invoicing. Monitor orders, shipments and novelties, manage consignment and claims, ensure data accuracy in systems, provide user and system support, and drive process improvements to optimize inventory and service levels.

Leads internal communications for Richemont Korea by managing intranet and collaboration channels, coordinating leadership and HR communications, producing newsletters and multimedia content, supporting townhalls and corporate events, and driving employee engagement, culture, EVP, CSR, and HR initiatives. Partners with regional and local stakeholders, analyzes communication metrics, and translates strategic priorities into clear, engaging employee narratives.

Provides L2 operational support for e-commerce, B2B, SAP, and related business applications. Manages incidents, service requests, SLAs, root-cause analysis, releases, system integration testing, user acceptance testing, documentation, and continuous improvement. Coordinates local business users with regional, global, and technical teams to resolve issues, support deployments, reduce recurrence, and maintain stable digital services.

Leads regional HR operations and service delivery across multiple countries. Manages HR support services, performance metrics, continuous improvement, HR technology ownership, vendor relationships, compliance, and operational controls. Builds high-performing teams, standardizes processes, oversees SLAs, partners with IT and HRIS on Workday and related systems, and drives data-informed improvements to employee experience.

Responsible for accurate monthly and annual financial closing, including stock and COGS reconciliation, intercompany accounting, group reporting, adjustments, and audit support. The role may expand into treasury activities such as cash forecasting, transfers, loan handling, bank communication, and intercompany netting, or VAT reconciliation and tax filing. Requires multinational accounting experience, ERP knowledge, strong English, communication skills, and teamwork.

Manage and grow sales channels by developing strategies, identifying opportunities, setting targets, negotiating contracts and pricing, overseeing partner relationships, and monitoring business performance. The role manages complex customer accounts, presents tailored solutions, maintains contract portfolios, supports CRM improvements, ensures partner compliance, develops product education, and advises team members as a subject matter expert.

Leads a technology team responsible for designing, deploying, supporting, and improving logistics manufacturing applications across Richemont’s European manufacturing sites. Owns the technical vision and roadmap, oversees SAP EWM, ERP, MES, integration, and Industry 4.0 solutions, ensures architecture and security compliance, manages budgets and capacity, and partners with product, architecture, and business teams. Coaches consultants and drives delivery using Agile and Scrum practices.

Lead the daily operation of Richemont’s Sydney Client Relations Centre, overseeing workload allocation, service levels, sales objectives, escalations, and client follow-up. Coach and develop ambassadors, monitor KPIs, support onboarding, resolve complex client situations, ensure process and data-security adherence, identify operational improvements, and report performance insights to the CRC Manager. The role manages multichannel interactions across phone, email, chat, and social media while delivering luxury client experiences.

Leads commercial performance across retail, wholesale, and eCommerce channels in the Nordic region. Monitors sales, budgets, client experience, and operational standards; supports boutique managers through coaching, action planning, recruitment, and development. Drives client engagement, business development, visual merchandising, inventory optimization, and commercial initiatives. Maintains frequent boutique and point-of-sale presence, supports events and projects, and collaborates with office, operations, HR, and regional teams. Requires extensive travel across Sweden, Norway, Denmark, and Finland.

Leads Richemont’s technology team supporting retail catalog applications across a global, multi-Maison environment. Defines technical roadmaps, coordinates projects and stakeholders, manages dependencies, budgets, suppliers, contractors, and delivery through production stabilization. Establishes team objectives, conducts performance reviews, develops technical capabilities, and promotes agile collaboration. Requires hands-on web application management experience, knowledge of APIs, OMS, CRM, planning and capacity management, budget oversight, and Atlassian tools.

Lead a team responsible for the architecture, lifecycle, operations, support, security, and evolution of Richemont’s PLM, CAD, and CAM platforms across manufacturing sites. Define technical vision and roadmaps, manage platform performance and scalability, ensure enterprise architecture and security compliance, support hybrid cloud adoption through DevSecOps and Infrastructure as Code, and oversee team development, stakeholder relationships, capacity planning, and budgets.

Leads Platform/DevOps and IIoT engineering teams, providing technical direction, mentorship, architecture oversight, and delivery management. Oversees cloud infrastructure, CI/CD, Infrastructure as Code, platform reliability, security, and operational readiness. Guides secure IIoT solution development, including industrial connectivity, edge computing, data ingestion, and analytics. Manages Agile Scrum teams, prioritizes backlogs, supports technical roadmaps, and drives continuous improvement through stakeholder feedback, automation, and scalable platform engineering practices.

Analyze direct procurement and subcontracting processes, translate business needs into SAP and SaaS functional requirements, configure SAP ECC rules and master data, design integrations, support testing and UAT, collaborate with product owners and technical teams, and improve procurement workflows. The role requires expertise in stock procurement, supplier collaboration, supply chain integration, traceability, and adjacent SAP modules.

Analyzes product costs, manufacturing variances, inventory provisions, financial statements, and Maison-level performance. Partners with production, quality, R&D, accounting, and industrial leadership on budgeting, forecasting, month-end close, cash flow, balance sheet analysis, and financial process implementation. Supports business decisions through cost and profitability insights in a complex manufacturing environment.

Coordinates learning and organizational development projects in Japan, managing schedules, logistics, platforms, participant tracking, evaluations, milestones, KPIs, and workflow automation. Develops internal communications, supports learning community engagement and change initiatives, and collaborates with HR, business teams, global L&D stakeholders, and external training vendors. Requires strong project coordination, bilingual English and Japanese communication, organization, multitasking, and hands-on execution skills.

Manage sales channels and complex client accounts for luxury products. Develop sales strategies, cultivate decision-maker relationships, deliver tailored presentations, configure solutions, negotiate pricing and contracts, oversee service-level agreements, monitor performance metrics, maintain CRM processes, ensure partner compliance, and develop product education. Serve as a subject matter expert while supervising and advising junior colleagues.

Provides transactional HR support across the employee lifecycle, including resolving Tier 1 queries, processing employee requests, maintaining digital records, managing HCM data, supporting payroll validation, producing reports, and conducting data quality checks. The role also escalates complex issues, monitors service trends, and contributes to continuous process improvement.

Manage and grow channel sales by developing strategies, identifying opportunities, setting targets, and monitoring performance. Build and manage partner relationships, negotiate contracts, deliver training, configure complex solutions, oversee CRM implementation, ensure compliance, develop product education, act as subject-matter expert, and supervise junior staff. Requires a Master's degree and extensive supervisory experience.