Jobs at Richemont

Manage and grow a sales channel (retail/direct/online), develop channel strategies, build customer relationships, negotiate contracts, oversee CRM, ensure compliance, train partners, and supervise junior staff.

Support purchasing, merchandising and pricing to optimise stock placement, sell-through and profitability. Produce stock and purchasing analysis, manage weekly store replenishment and visual merchandising, execute regional campaigns, report on trends, and collaborate with Purchasing, Pricing, Finance and Country Managers to improve inventory velocity.

Sell luxury watches, meet team sales targets, ensure smooth daily store operations, build long-term client relationships, act as brand ambassador, share product knowledge, and provide exceptional client experiences while collaborating with the retail team.

Serve as an ambassador of the Maison, achieve monthly sales targets, develop and maintain client relationships using storytelling and product knowledge, support after-sales and ecommerce inquiries, assist with boutique operations, inventory, visual standards, and events to drive brand loyalty and sales.

Lead and coach the boutique sales team to meet KPIs and deliver exceptional luxury client experiences. Drive floor leadership, performance management, clienteling, portfolio growth, and local ambassadorship while collaborating with boutique operations and CRM to optimize sales and retention.

Represent A. Lange & Sohne in a Boston boutique, achieve and exceed individual and store sales targets, nurture high-end client relationships, manage the full sales process, maintain CRM, support events and networking, and uphold brand standards and professionalism.

Lead and implement the CRM and Clienteling strategy for the Americas, driving client acquisition, retention and omnichannel engagement. Deliver CRM training, analytics and insights (predictive modeling, reporting), manage gifting and new tool launches, support boutique and partner activations, and report on program performance and ROI to HQ and commercial teams.

Provide Workday Talent Acquisition functional support, configure and maintain HRIS, manage releases and testing, translate business requirements to technical solutions, run working groups, document processes, and train users globally.

Lead CRM strategy and clienteling to drive lifetime value by combining data-driven audience targeting with luxury brand-led communications. Rebuild and optimize end-to-end CRM processes, design high-precision segments for store activations and launches, produce sophisticated direct and digital communications, train and enable retail teams, and design VIP experiences for top-tier clients.

Lead workforce management analysis and system support for retail boutiques: troubleshoot WFM systems, forecast demand, analyze staffing and adherence, produce reports, recommend schedule and headcount changes, and present data-driven insights to senior leadership.

Support automation of processes across the enterprise email platform (Microsoft Exchange, email signature solution, Proofpoint). Integrate Exchange with an email signature system, review and adapt automation scripts, and build data-analytics dashboards to report UC product usage. Collaborate with the Unified Communications team to manage and improve operations for a 50,000-mailbox platform.

Provide customer service and sales at a Montblanc boutique, handle repair intake and store operations, support external events and promotions, manage customer information and inventory, and maintain in-store displays and product placement.

Lead and manage cross-functional brand strategy projects from brief to post-project analysis. Define scope, timelines, stakeholder communications, drive execution, report KPIs, support strategic presentations, market research, and improve processes.

Act as a Maison ambassador to achieve and exceed sales targets, develop client relationships, deliver exceptional customer service, support after-sales, assist with boutique operations (merchandising, inventory, set-up), and participate in events and trainings.

Support and configure Workday Learning within an agile product team. Provide user support, incident/change management, release coordination, testing, and documentation. Lead business analysis, working groups, functional specifications, and training. Drive continuous improvement of the Learning roadmap and integrate with other HR systems, ensuring compliance with documentation and change management processes.

Lead watch category marketing strategy and business growth, manage and develop a team of product managers, oversee complex cross-functional projects and activations, provide market and product expertise, and align marketing, communication and client strategies to drive category performance in Japan.

Provide employment-law counsel across the Americas: advise HR and management on hiring, performance, wage/hour, benefits, leaves, investigations, terminations, restructurings, and compliance; manage litigation and agency matters; draft and negotiate employment agreements; develop policies and trainings; monitor legal developments; manage outside counsel and support cross-functional business needs.

Responsible for accurate, IFRS-compliant general ledger maintenance and monthly closings across Maisons. Duties include reconciliations, accruals, prepayments, lease accounting (IFRS 16), bank and vendor reconciliations, fixed assets and depreciation, SAP and Concur administration, audit support, and process improvements to strengthen controls and reporting.

Provide customer service and retail sales for Alaia apparel and leather goods; manage inventory and customer data; propose and execute store displays and product placement; perform sales-related operations and collaborate with team and partners to meet targets.

24-month graduate trainee program for UAE Nationals with two 12-month rotations across functions (Finance, HR, Marketing, Commercial, Supply Chain, Retail). Participants receive structured training, shadowing, project responsibilities, regular senior management reviews, and development feedback to prepare for roles within the Group.