Problem Solvers. Proactive Protectors. Relentless Allies.
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The Sales Resource Manager is the link between sales and internal stakeholders to ensure Sales and Channel are fully equipped with content, demo training, and awareness of available assets to sell efficiently at a higher velocity. This role is responsible for oversight of the sales content inventory, including training content, resources, and collateral.
WHAT YOU'LL DO
- Cross collaboration with internal stakeholders to ensure Sales Hub is up-to-date with relevant content that supports sales enablement.
- Maintain the centralized sales repository of resources, playbooks, presentations, case studies, and competitive intelligence.
- Identify and implement best practices to streamline sales processes and increase efficiency across the sale organization.
- Functions as the Sales Ops & Enablement communications lead to ensure that collective team updates are coming out regularly to the sales org (e.g., new program/process, CRM enhancements, new dashboard PBI views, presidents club, new comp plans, etc.)
- In collaboration with the Director, Sales Enablement, develop, administer and track KPIs to measure the effectiveness of sales enablement initiatives.
- Active member of the product launch team including Product Management, Product Marketing, Field Marketing and Sales.
- Provides the Sales team with product enhancement launch dates and details by region in conjunction with Marketing to ensure sales enablement bill of material is considered and fulfilled.
- Learns new hardware, software and skills with current software used by the company.
- Works with the launch team to create training content and demonstration material as needed to ensure consistent messaging.
- Partner with Sales Operations to create and maintain a playbook for new hire sales onboarding training, including product, processes, and tool training.
- In collaboration with the Director, conducts trainings for the Sales and Channel organization on products, positioning, how to demo, and Marketing campaigns.
- Provides training curriculum, rollout, and monitors completion for our ecosystem with a goal of automated notices to Fortra employees upon Channel rep and customer completion for further follow up.
- Works closely with the Sales Operations team to create and maintain training and process documents as sales tools evolve.
- Develops and maintains RFP response templates, content libraries, and proposal guidelines. Manages unique RFP requirements, ensuring requests are receiving the necessary attention from other internal stakeholders.
- Develop and maintain KPIs on behalf of the Sales Ops & Development team.
- Additional duties as required.
QUALIFICATIONS
- Bachelor’s degree in Business, Sales, Marketing, or a related field preferred
- 5 years of sales experience or sales support roles, preferably in a software/technology company
- Proven experience in sales enablement, sales ops management, and business development.
- Demonstrated experience delivering strong results, seeing initiatives through from start to finish, with a high level of accountability.
- Excellent communication skills and ability to work collaboratively with cross-functional teams and present strong business insights.
- Strong interpersonal skills with a team-focused mentality and proven ability to work collaboratively and cross-functionally.
- Positive attitude with a high-level of motivation to produce results
- Ability to adapt to a fast-paced and dynamic work environment with competing priorities.
- Experience with LMS platforms strongly preferred
About Us
This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we’re proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.
We Are Fortra
Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
What We Do
HelpSystems has long been known for helping organizations become more secure and autonomous. However, over the years, our customers have shared with us that it has gotten harder and harder to protect their data. As technology plays an increasingly important role in the way organizations operate, cyberthreats are evolving to become more powerful than ever before. If there's one thing we've learned from being in an industry where the only constant is change, it's that being adaptable is the best way to grow in the right direction. So we've listened to our customers' concerns, problem-solved, and delivered with impressive results. Consequently, we're a different company today — one that is tackling cybersecurity head-on.
That's why HelpSystems is now Fortra, your cybersecurity ally. We're bringing the same people-first support and best-in-class portfolio that you've come to expect from HelpSystems, only now we're unified through the mission of providing solutions to organizations' seemingly unsolvable cybersecurity problems. We offer leading solutions like data security, infrastructure protection, managed services, and threat research and intelligence. Throughout every step of our customers' journeys, our experts are determined to help increase security maturity while decreasing the operational burden that comes with it. Because our team puts the same level of care into protecting our customers' peace of mind as their precious data.
We're driven by the belief that nothing is unsolvable.
We're tenacious in our pursuit of a better future for cybersecurity.
We are Fortra.
Why Work With Us
At Fortra, we’re all about people. Employees choose to work for Fortra and experience years of career enjoyment for a number of reasons, including their respect for one another and their ability to positively impact the business trajectory and its future.
